• Report: #826787

Complaint Review: Auction.com

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  • Submitted: Sun, January 22, 2012
  • Updated: Mon, February 06, 2012

  • Reported By: Amenhotep — Michigan United States of America
Auction.com
Irvine, California United States of America

Auction.com Frontrunning scam? Irvine, California

*UPDATE Employee: Dear Cautious Consumer

*Consumer Comment: Fair and Equitable

*UPDATE Employee: Auction.com Frontrunning scam

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Have bid for properties on this site several times and have begun to notice a pattern of questionable results.  Just bid on a property just before the close and was the only bid for two days and should have been the high bidder at the close.  When I called to ask for the confirm they said someone else was the high bidder and bought the property!  This could only have happened if they allow front running by insiders.  This is not the first time this has happened on this site.  Interesting that the company is based in Orange County, the home of the mortgage scam.  If you have had similar experiences join me in reporting them to the AG and FBI.  If you are starting a class action lawsuit, count me in.




















This report was posted on Ripoff Report on 01/22/2012 04:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auctioncom/Irvine-California-/Auctioncom-Frontrunning-scam-Irvine-California-826787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Dear Cautious Consumer

AUTHOR: AuctionsNow - (United States of America)

 We would appreciate you contacting us at ErinG@auction.com so we can further explain the auction process. All of our steps to winning an auction are carefully outlined to ensure every participant is aware and the best practices are being followed. Considering there are multiple people working toward acquiring one auction at times it may seem unfair, but we do have enough assets to go around just not multiples of the same one. Again, please contact Erin G., Director of Social Commerce, at ErinG@auction.com to discuss and we wish the best of luck you your friend during their upcoming bidding. 
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#2 Consumer Comment

Fair and Equitable

AUTHOR: cautious consumer - (United States of America)

The fact that pre auction bids are not published is not fair and equitable!  Why in the world would pre auction bids be kept from bidders who are bidding during the actual time of the auction?  That is a situation RIPE for foul play.

For example, if a pre auction bid is not published, it is quite possible for an insider to simply state that a pre auction bid was higher than a published bid!!!  There is no way for the consumer to know what that winning bid is if it was never published OR if the explanation that there was a higher pre auction bid is simply a line of baloney.   It seems you have to simply trust the word of the auctioneer???  This is ripe for foul play.   ALL bids are necessary information to be able to bid intelligently and to keep the auction company honest.

Eventually, public records will show what the property sold for.  If it sold lower than your bid, foul play is very, very  likely and should be investigated as suggested above.

I know a person about to bid on a house at auction with this company. This person will bid to win, actually wanting to live in the house in question.  I'll let you know how it goes.
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#3 UPDATE Employee

Auction.com Frontrunning scam

AUTHOR: AuctionsNow - (United States of America)

At Auction.com we pride ourselves on delivering a an easy bidding experience for our customers. We are sorry to hear about your experience and would like to help walk you through the auction process. Most of our auctions include a pre-auction bid which could have been placed before the beginning of the auction. If this bid was higher than your bid during the auction it is very likely that their bid was accepted.  If you have any further questions feel free to contact Erin G, Director of Social Commerce, at ErinG@auction.com. Wed be  happy to look further into this and provide the answers you are looking for. 
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