• Report: #129160

Complaint Review: Audible.com

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  • Submitted: Thu, January 27, 2005
  • Updated: Thu, January 27, 2005

  • Reported By:Winterville North Carolina
Audible.com
65 Willowbrook Blvd Wayne, New Jersey U.S.A.

Audible.com Ripoff Terrible customer service will not give refund Wayne New Jersey

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The company charged me $21 for a month, when I called to cancel they told me that I was in a trial period and had to pay the amount. Even though I am mad they didn't refund the money, the main issue was the fact that I was on hold over 30 minutes before I ever got an operator. Then they put me on hold and transfered me and put me on hold again.

This is just an online service that I didnt' plan to use, and they won't let give me back my money.

Also, they did offer to give me a free book to download on their website, a "hundred-dollar value" but I have yet to figure out how to get it.

Lance
Winterville, North Carolina
U.S.A.

This report was posted on Ripoff Report on 01/27/2005 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Audiblecom/Wayne-New-Jersey-07470/Audiblecom-Ripoff-Terrible-customer-service-will-not-give-refund-Wayne-New-Jersey-129160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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