• Report: #435673

Complaint Review: Audible.com

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  • Submitted: Thu, March 19, 2009
  • Updated: Fri, September 04, 2009

  • Reported By: — Locust Grove Virginia
Audible.com
audible.com Internet U.S.A.

Audible.com Incompetent & Liars Internet

* : umm ok

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I received an electronic gift card to audible.com, a business selling recorded books on mp3 and cd. Unknown to me or the person who gave it to me, it was a gift card for a membership. I've had a membership for 6 or 7 years. The money's in my account & I can't touch it unless I open a 2nd Paid account worth 1/3 of the gift card while simultaneously paying for my original account. Audible won't transfer the money to a regular gift card and won't refund the money (unused, untouchable) to the original donor. They have the money, I can't spend it, thus they are thieves and liars.

DON'T USE AUDIBLE.COM, THEY SUCK!!! Bottom Line: I cancelled my membership & the donor is disputing the charge with the credit card company. I'm glad the economy's so good they can lose long-term customers so easily for so little!

George
Locust Grove, Virginia
U.S.A.

This report was posted on Ripoff Report on 03/19/2009 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Audiblecom/internet/Audiblecom-Incompetent-Liars-Internet-435673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1

umm ok

AUTHOR: yeapp - (USA)

SUBMITTED: Friday, September 04, 2009

I hated doing customer service for them...but if you were getting charged without knowing for that duration of time nobody is incompetent except yourself...I was let go after I made noise about how the sales never worked once launched as a ploy to have more customers call into the help center...it was bogus
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