• Report: #290801

Complaint Review: Audiophile Liquidator

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  • Submitted: Tue, December 11, 2007
  • Updated: Thu, May 19, 2011

  • Reported By:Rochester Hills Michigan
Audiophile Liquidator
2055 Lombard Street Suite: 344 San Francisco, California U.S.A.

Audiophile Liquidator You pay - they don't deliver and now they won't answer phone or emails... San Francisco California, Orlando Florida, New York New York, Dallas Texas, Chandler Arizona

*Consumer Suggestion: GRAY MARKET LIARS!

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My friend (who lives in Sweden) purchased Electronic Equipment from the webstore audiophileliquidator and had it shipped to me (US address), but they only delivered half of the order according to below:
2 x Sonance VIRTUOSO P800D
2 x Sonance S621SSTR
2 x Sonance Symphony Extreme XSSTR

We are still missing:
1 x Sonance CRK20 Rock peak(pair)Granite Color
9 x Sonance Symphony S622TR

They claim that they have delivered all the goods with UPS which is not true. The size of the boxes delivered shows that this is obvious and I have also taken picture of the boxes and the tracking numbers (which we have sent to audiophileliquidator):
2 boxes: 54 x 41 x 18 (cm)
2 boxes: 18 x 29 x 29 (cm)
2 boxes: 28 x 22 x 28 (cm)

Both I and my friend are trying to call them every day and if we get hold of them they just say that everything is delivered and hang up and they don't respond to emails even when sent through their website.

Unfortunately my friend paid by wiring money from her bank in Sweden to their account instead of paying with credit card. This is a real scam and you feel quite helpless. Total value of order is: $3,787.04
The people we have been in contact with is Steve Myers and David Cooper.

Anna
Rochester Hills, Michigan
U.S.A.

*EDitor's Comment: Rip-off Report confirms contact info salesman misrepresentation ripoff

This report was posted on Ripoff Report on 12/11/2007 08:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Audiophile-Liquidator/San-Francisco-California-94123/Audiophile-Liquidator-You-pay-they-dont-deliver-and-now-they-wont-answer-phone-or-emai-290801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

GRAY MARKET LIARS!

AUTHOR: Kevin McEvoy - (United States of America)

People have been warned time & time again about 'Gray Market' sellers

This 'Company' is a great example.They are NOT AUTHORIZED for a single brand - not one!

This your friend could have determined with a single email or phone call to Sonance or any other

manufacture. I have used many including a company www.HTDtheater.com when they arent

authorized for a particular brand they have an authorized dealer Drop ship & invoice their sales 

 for them a common practice many 'Real' dealers use to fill multiple brand systems



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