- Report: #229331
Report - Rebuttal - Arbitrate
Complaint Review: Augusta Reservation Systems, Vacation Network
Augusta Reservation Systems, Vacation Network4210 Columbia Rd, Suite 12-A Evans, Georgia U.S.A.
Augusta Reservation Systems, Vacation Network Scam,Rip-Off: Based on false and misleading claims, signed a contract for $6199. They guarantee nothing in return and refuse to refund my money. Evans Georgia, Round Rock Texas
*UPDATE Employee: NOTHING FALSE OR MISLEADING-JUST READ THE CONTRACT
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By signing a multi-week (22 weeks in our case) vacation package contract they claim to provide one week lodging in a one BR suite for $300-400 per week based on their contracting for lodging on a "wholesale" basis (ala WalMart, per their WebSite). When, in fact, reservation requests are submitted to a 3rd party for processing.
Reservation requests submitted 60-90 days in advance of intended travel must include $89.00 for processing, plus $25.00 per night if considered "Prime Time" which, on review means basically anywhere most people would want to travel.
Other charges included in the "fine print" of the contract - $269.00 annual fee which esculates at 8% per year of contract duration. Failure to pay this fee resulted in cancellation of the contract and loss of our $6199.00.
The Vacation Network office in Round Rock TX was closed in June 2006 without any forwarding contact information or notice to local Texas customers. This occurred about the same time as the Texas Attorney General announced a $64 million award against Sun Country Travel of Dallas, the same type vacation package operation as Vacation Network.
This report was posted on Ripoff Report on 01/08/2007 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Augusta-Reservation-Systems-Vacation-Network/Evans-Georgia-30809/Augusta-Reservation-Systems-Vacation-Network-ScamRip-Off-Based-on-false-and-misleading-229331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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