- Report: #905066
Report - Rebuttal - Arbitrate
Complaint Review: Aunt B's Cleaning Service
Aunt B's Cleaning Service9910 Phoenix Trail, Internet United States of America
Aunt B's Cleaning Service Uses "Daily Deal" sites to boost appointments and then fails to deliver services. Internet
*REBUTTAL Owner of company: Rip off???
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I purchased a "coupon" for three hours of service as a Mother's Day present. I booked an appointment and even called the day before to confirm. hey never showed nor called leaving both of my elderly parents waiting and now without the service for the holiday.
The owner was extremely rude, never apologetic and actually tried to make herself out as some victim in the transaction. She only approached me to "make things right" when I discovered multiple similar complaints online and forwarded them to the "Daily Deal" sites she was using.
I have received my refund. I do not really want anything than to warn others.
I deem this a fraud and rip off because I believe that Aunt B's knowingly is deceptive about the services they can provide. They intentionally over promise and over book.
This report was posted on Ripoff Report on 06/30/2012 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aunt-Bs-Cleaning-Service/internet/Aunt-Bs-Cleaning-Service-Uses-Daily-Deal-sites-to-boost-appointments-and-then-fails-to-905066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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