- Report: #1035792
Report - Rebuttal - Arbitrate
Complaint Review: Aura Vie
Aura VieInternet United States of America
Aura Vie Replenish pop-up ad offering free trial for $2.95 with no restrictions listed, then charged $97.88 when shipped! Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The $2.95 charge appeared on my credit card statement the following month. When the product arrived, there was NOTHING in the box or attached to it other than the product, to indicate a time limit to respond or return to avoid any future charges.
This month I received a $97.88 charge on my credit card from same company, which was posted the day the product was shipped!
I called to find out why this was charged and was told by a customer service rep that all this was spelled out in the offer. I repeatedly explained it was not and asked if the charge would be removed if I sent back the product and he repeatedly argued that the details were spelled out regarding the $97.88 charge. I assured him that if they were, I would never have ordered the product.
He then put me on hold before coming back, stating he would give me the employee discount and take $25.00 off my charges. I explained that this was, in effect, charging $75.00 for a trial product which was advertised on line for $2.95 and I would have to report it, at which time he rescinded the offer!!
This report was posted on Ripoff Report on 03/18/2013 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aura-Vie/internet/Aura-Vie-Replenish-pop-up-ad-offering-free-trial-for-295-with-no-restrictions-listed-th-1035792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.