- Report: #874157
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie Skincare
AuraVie Skincare7900 Gloria Ave Van Nuys, California United States of America
AuraVie Skincare Bunzai Media Group 10 Day "Risk Free" Trial Sample Package Van Nuys, California
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I'm so glad I visited this RIPOFF REPORT Website! There are LOTS of complaints here. When I called to cancel the subscription, the CS Representative got quite defensive with me. He told me I had until May 15 to return the intorductory sample box (or my credit card will be charged $92.88) AND I have to write "RMA 10 789 714" on the box, or it would not be acknowledged!!!!
I am also so glad I used my bank debit card to place this order! After reading all these RipOff Reports, it looks like AuraVie will send me another months supply and charge me $92.88....well, I have a surprise for them! I called my bank, and for a $5.00 service charge, they cancelled my card!
They will issue a new card (with a new number) to me soon. It is well worth the $5 because AuraVie will not be able to charge my checking accound anymore! If they try to charge me $92.88, they will find that the "Credit Card" number is no longer valid! Thanx to Iberia Bank for all of their help and understanding and super-fast service. I called the bank an hour ago, and the "credit card" number is no longer valid! Screw You, AuraVie! You got only $3.02 for the sample pack. It's going to cost me $5.98 to ship it back to them, so actually, AuraVie has cost me almost $10 for this "terrible mistake". I really should keep the sample package and see if they call me!
This report was posted on Ripoff Report on 04/26/2012 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie-Skincare/Van-Nuys-California-91406/AuraVie-Skincare-Bunzai-Media-Group-10-Day-Risk-Free-Trial-Sample-Package-Van-Nuys-Cali-874157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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