- Report: #992120
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie Skincare
AuraVie Skincare7900 Gloria Avenue Van Nuys, California United States of America
AuraVie Skincare Scam of the Year! Don't fall for their ads. They charge your credit card without you knowing it. Van Nuys, California
*Consumer Comment: How many of these wrinkle cream subscriptions did you buy?
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Unbeknownst to me, they charged my MasterCard $97.88 on December 19th. There was NEVER any mention on the website of a 10- or 15-day free trial, or of a "subscription," or of $97.88. Also, when they charged my MasterCard, they listed a location of Studio City, CA, which is different from the "Shipped From" address of Van Nuys, CA.
I contacted my credit card company to report this unauthorized charge and it is now in "dispute." I also contacted my State's Attorney General's office on-line via their Consumer Protection Office and filed a complaint. I followed that report up with a cover letter plus copies of all records, receipts, packing slips, etc.
Finally, I sent an email to the AuraVie support website address telling them I had contacted my State's Attorney General's Office and that I wanted my money back. So far, I haven't seen any improvement in my skin - and that's the bottom line!
This report was posted on Ripoff Report on 01/06/2013 04:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie-Skincare/Van-Nuys-California-91406/AuraVie-Skincare-Scam-of-the-Year-Dont-fall-for-their-ads-They-charge-your-credit-ca-992120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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