- Report: #869223
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie skincare products
AuraVie skincare productsInternet United States of America
AuraVie skincare products This company is very deceptive with their advertising and offers online they make an offer for only $2.95 shipping for a 10 day trial. They send you a 30 day supply and in ten days they make a charge, Internet
I order things online often and all the ligitimate companies make you read their terms and check a box to continue AuraVie does not. Your trial starts in 10 days from when you recieve the package but you do not have to sign for the package, mine was sitting in my neighbors mailbox and they were away for two weeks ! When i called AuraVie I was told when my trial started they go by when they ship it and tell you when you recieved it, but could not answer how they know when it was delivered!
And I told them what happened with mine and they just keep talking in circles and over talking me and never giving me an answer! I have my free trial which is a thirty day supple which is not aten day trial! I never opened the individual boxes of products only the shipping box and never tried the products and they will not let me return them for a refund telling me my ten day trail is over and they are keeping my $97.88 for something I never opened to try ! so they insist that I agreed to their terms which I did not but even still I never tried the product and do not want them and they will not let me return the unopened products for a refund !
This report was posted on Ripoff Report on 04/16/2012 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie-skincare-products/internet/AuraVie-skincare-products-This-company-is-very-deceptive-with-their-advertising-and-offer-869223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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