- Report: #1099975
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie
AuraVie Dellure Deceptive Advertising Van Nuys California
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I ordered so called "free" samples from the company Auravie/Dellure in Van Nuys CA. When reading the instructions in the package I noticed that it said I would be billed $98 monthly from the card I used to pay the shipping charges! Needless to say, I was not pleased. I called the customer service number and was tersely told that I should return everything if I did not want to use their product and be billed monthly. I did so, except for two opened containers, which I will use. My bank is very good about followup on disputed charges, so I'm going to be watching this carefully. As far as I could see, there was nothing in the signup process that indicated a monthly charge.
This report was posted on Ripoff Report on 11/16/2013 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie/Van-Nuys-California/AuraVie-Dellure-Deceptive-Advertising-Van-Nuys-California-1099975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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