- Report: #1054546
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie
AuraVie aka SVSkin Rudely Ripped Of f -- Deceptive Fradulent Company Internet California
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My wife ordered the "risk free trial" from AuraVie on May 5 via a Facebook ad (SVSKIN 866-207-5676 Los Angeles CA) for a few bucks; they then charged her $97.88 on May 21. But nowhere in the ad did they indicate that such a charge would accrue if the products were not returned. They also did not tell her that she was signing up for a monthly charge of these products at the same inflated prices. When I called them they were very argumentative and rude and refused to refund the price even if I returned the products. So I promptly called my Credit Card Company (CC Co) and told them the charge was disputed as it was clearly fraudulent. I also cancelled the card so they could no longer charge to it. As mentioned in other other reviews, the claim is that the fine print has some very strict requirements to receive a refund. But do a websearch for "auravie" and "scam" and you'll find several websites with hundreds of complaints against this company's fradulent and misleading business practices. I just hope my CC Co has the balls to stand up to them.
This report was posted on Ripoff Report on 05/28/2013 09:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie/internet/AuraVie-aka-SVSkin-Rudely-Ripped-Of-f-Deceptive-Fradulent-Company-Internet-California-1054546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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