- Report: #1134722
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie
AuraVie Sent an order AFTER I cancelled my first order and returned everything to them! Van Nuys California
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I ordered AuraView skincare products online back in February 2014 to TRY them for 14 days. If I didn't like them, I had to return them within the 14 days or I'd be charged. From then on, they would send me the same skincare products every month. After I received the items, I decided that the $97.88 was more than I wanted to pay every month. So I called them and cancelled my "auto ship" and told them I'd be returning them right away. They tried to get me an extension on my return date but I didn't want the product. So they told me how to print a shipping label and mail them back to them.
I though I was finished with them, but today (March 29, 2014), I have received Auraview Renew cream, Revive, and Replenish M2 -- for #$97.88!! I am very upset that they did NOT cancel my auto ship order as I told them to over a month ago. I don't believe I should have to pay to ship this stuff back to them since I didn't order it!!
I'm tired of these kind of companies doing this rip-off tricks!! I want them to stop bothering me and never send me any of their products ever again!!
This report was posted on Ripoff Report on 03/29/2014 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie/nationwide/AuraVie-Sent-an-order-AFTER-I-cancelled-my-first-order-and-returned-everything-to-them-V-1134722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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