- Report: #1117314
Report - Rebuttal - Arbitrate
Complaint Review: Auravie
Auravie16161 Ventura Blvd #378 Encino, CA 91436 , Select State/Province USA
Auravie False advertisement Encino CA
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I saw the product was advertising a free trial of the product provided I pay a nominal amount for shipping. I did see that if I don't cancel my membership within a specified time frame, my credit card would be charged. After speaking with their customer service representative today I learned that not only will I have to pay to return the product if I intend to cancel, but if they don't receive the product by a specified time frame, my card will be charged. Nowhere in the advertisement did it specify that I would need to pay to return the product and nowhere did it read that I would have to return the product at all if I simply wanted to cancel my membership. This is the biggest scam I've ever seen.
This report was posted on Ripoff Report on 01/21/2014 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auravie-/Select-StateProvince/Auravie-False-advertisement-Encino-CA-1117314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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