- Report: #1085584
Report - Rebuttal - Arbitrate
Complaint Review: Auravie Skincare
Auravie SkincarePO Box 10465 Van Nuys, California USA
Auravie Skincare DO NOT TRIAL WILL COST YOU $100 PER MONTH Van Nuys California
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I signed up for what I thought was a free trial shipment with only a cost of $4.95 one time charge for shipping. There was NEVER anything that said I would be charged more or that I was signing up for autoship. I never received another email stating either of those facts. I used the product was not impressed and was not interested in buying anymore. A month later a shipment comes automatically for $98 and when I called I found out they had charged me the same amount last month without ever receiving an authorization and they want me to pay to ship it back, plus incur a restocking fee! Steer clear horrible product even worse customer service. Old BAIT AND SWITCH!
This report was posted on Ripoff Report on 09/18/2013 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auravie-Skincare/Van-Nuys-California-91410/Auravie-Skincare-DO-NOT-TRIAL-WILL-COST-YOU-100-PER-MONTH-Van-Nuys-California-1085584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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