• Report: #1045064

Complaint Review: Aurelio's Pizza

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  • Submitted: Sun, April 21, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: JonDoe —
Aurelio's Pizza
Internet United States of America

Aurelio's Pizza The owners there appear to be rude and seem to have a bad attitude. Internet

*Author of original report: Bad Customer Service

*Consumer Comment: You're leaving out detail.

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The people who manage and own the location seem to be very rude, appear to be disrespectful towards customers.

This one man who innocently wanted to get some lemons for his water at a bar, was being harassed by the owner and he told him to take his box and leave, somewhere along those lines. Even when he explained that the hostess told him to "help yourself."


The owner could've been more mature instead of the exact opposite by causing a scene, being nit picky, making a mountain of a mole hill over a little thing that was of no concern.

Some people need to have some decorum when running a "business" in a public setting.

This report was posted on Ripoff Report on 04/21/2013 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aurelios-Pizza/internet/Aurelios-Pizza-The-owners-there-appear-to-be-rude-and-seem-to-have-a-bad-attitude-Inte-1045064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

Bad Customer Service

AUTHOR: JonDoe - ()

The people who manage and own the Aurelio's in Geneva seem to be rude and appear to have a bad attitude according to other reviews on here. Employees and managers are supposed to be caring, accommodating and considerate towards their customers.

Apparently, the workers at this location seem to be the exact opposite. If I owned the location I would strive to make all my customers feel welcome. Not threatened, uncomfortable, etc. It also appears that they have bad attitudes over minor things that are of no concern.

Have read other bad reviews from customers so apparently I'm not alone. For instance, one reviewer stated "Avoid this place. Absolutely the worst treatment I have ever received. I was nice to them--/even begged for a table at one point to appease my father in law. Very stressful. Manager disappeared and never apologized. Horrible. Unforgivable."

Anyone who wants to whine, throw a tantrum or complain about this post be my guest.
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#2 Consumer Comment

You're leaving out detail.

AUTHOR: The Insensitive Lobster - ()

My spider sense is telling me that you're leaving out detail just to make yourself look like a victim.

You're saying that the owner threw a customer (I suspect you) out of the restaurant because he picked up a lemon slice? Yeah, right. Why don't you post what really happened and then we'll make a judgement call.
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