Aurora Loan Services one day after faxing papers to modify my loan, they called the next day for payment. Littleton Colorado

My first mortgage sold my loan to Aurora loan Services. I did fall behind in my mortgage but I notified them right away. The mailed me forms and told to fax the papers and mail the orignals in. Then they told me they was overwhelmed with some many applications, I should call and check the status at least once a week. I would call one a week and they would said my papers was being processed. A month and a half went bye and finally someone told me that my papers was lost. So I had to send them again. Then I was told I would be contacted by mail to see if I was approved for a new loan. Each week that went bye, I would call only to get the same response, your papers are being processed. Then one day a lady told me that I was denied the loan. She even gave me a date that was almost a month before. So when I went to send in a payment, they said don't bother because my house was in foreclosure. They then advised me to send in more papers, they said that they would try to get me a new loan but to wait until the beginning of the month. This time, I did not wait. I called everyday and they said they was just waiting for the rest of my papers to be sent in. Then one day after I faxed pay stubs and child support papers, the bank called me about a payment. They stated that i needed to send in my payment in four days. I asked them how are they asking for payment and I did not send in all the papers. They stated that I needed to pay 3 months on time then the bank will see if they could modify my loan. Then after the three months, I have to come up with a large amount of money.

Milly
millville, New Jersey
U.S.A.