- Report: #898997
Report - Rebuttal - Arbitrate
Complaint Review: Aurum Advisors
Aurum Advisors1801 Century Park East 25th Floor Los Angeles, California United States of America
Aurum Advisors - GoldCoinsGain.com - Marc Lubaszka,Robert Drake, Barry Davis FBI will not investigate unless there are many victims and large losses Los Angeles, California
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On the 28th day after purchase, I called Aurum and was informed by Robert that there were issues with delivery. He claimed that its insurance company only permitted them to ship a certain amount of metals per day. He claimed there was a large backlog.
Around the second week of March, I demanded to speak with someone of authority. A man named Barry Davis (I suspect he was Lubaszka) called me and assured me that my delivery would be coming by the end of the week. When it was apparent that it wasnt going to, I called him. He never once took my phone calls.
I began to call close to once every other day to speak with Robert Drake or anyone else at the company. Robert spent the beginning of March dodging my phone calls. He only began to return them when I asked the receptionists if they knew that Aurum was stealing from its customers. The receptionists all claimed they worked for the building company and not Aurum Advisors. Every receptionist stated that there were many people calling in the same situation as me. They indicated that they got calls like this all the time. I would call daily to speak to Marc Lubaszka, Barry Davis, or Robert Drake. Only Drake would call me back. There was no customer service department.
Around the beginning of April, I asked for a full refund. I was informed by Drake that he put in for the refund and would know about it in some time. It was at this time that I asked him for a letter stating that I would receive either my metals or money. Drakes position was that he was stuck in the middle of a slow moving company. He asked for patience on my part, began to sympathize with me, and started to call me often to give updates.
At the end of April, I indicated to Mr. Drake that unless there was going to be resolution to the situation very shortly, I was going to go to the authorities. That is when Barry Davis got a little more involved. He told me I was going to be issued a refund. He said he was waiting on legal for the authorization for the refund. There were a series of conversations where they fed me more and more lies.
On June 7, 2012, I went on to the Aurum Advisors site. It has been shut down. I called the receptionists and they told me that no one from Aurum has come in since the 6th. The receptionist said that they are getting hundreds of phone calls from people like me.
If you go to www.goldcoinsgain.com, it states clearly on the site that it is an Aurum Advisors website. Anyone buying coins from them online is just making a donation to these criminals.
I have filed reports with the FBI, CA Attorney General, IC3, my local PD, and the New York Attorney General. I have spoken with the LA Country Fraud Dept, and have left messages with West LAPD detectives. So far not even one person at any of these organizations has expressed even an interest in speaking to me about this crime. There has not been one person at any of those organizations who has expressed interest when I explained to them how money is still being stolen from innocent people.
I need to get more victims together with real stories of monetary loss in order to wake someone up in law enforcement. I strongly believe that my money is gone. If you are reading this, I am sorry, but suspect yours is gone too. If we can't get our money back, we can at least make life very difficult for those who stole from us. We can do that in numbers. Pls email me at tjynyc at yahoo.com with your story.
This report was posted on Ripoff Report on 06/18/2012 06:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Aurum-Advisors/Los-Angeles-California-90067/Aurum-Advisors-GoldCoinsGaincom-Marc-LubaszkaRobert-Drake-Barry-Davis-FBI-will-not-898997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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