• Report: #994394

Complaint Review: Austin Bazaar

  • Submitted: Thu, January 10, 2013
  • Updated: Thu, January 10, 2013

  • Reported By: Heather — Mcdonough Georgia United States of America
Austin Bazaar
2306 Howard Ln Austin, Texas United States of America

Austin Bazaar Horrible! Will not buy again! Austin, Texas

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My son ordered a guitar bundle through Austin Bazaar 2 weeks ago. It was supposed to include guitar,pick,strap,guitar bag and pitch pipe. We received the NEW guitar fairly quickly with a pick. Unfortunately it was chipped in 3 places, the strings wouldn't hold (had to have it re-stringed) and it was very dirty. It had been packed with no padding or peanuts. I emailed and told them that I am not worrying about the chips (didn't want to have to send back) but I did want the accessories.

They said they would send out accessories asap. We received the box. In it was one guitar case. No pitch pipe, no strap. I am very upset that even when a customer calls unhappy they aren't worried about fixing it. If they had sent ALL the accessories I would use them again. As it is I will not. My son was VERY disappointed

This report was posted on Ripoff Report on 01/10/2013 06:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Austin-Bazaar/Austin-Texas-/Austin-Bazaar-Horrible-Will-not-buy-again-Austin-Texas-994394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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