- Report: #734232
Report - Rebuttal - Arbitrate
Complaint Review: Austins Affordable Autos
Austins Affordable Autos316 Ne Highway 99, Vancouver, WA 98665 Vancouver, Washington United States of America
Austins Affordable Autos Matt Austin, Matthew Austin, Porky, Austin's, Racist Criminal Shocking! Raped by Austin Vancouver, Washington
*Consumer Comment: Consumer Suggestions are actually from the company posing as a consumer
*Consumer Suggestion: How it works
*Consumer Comment: Another Big Spender
*REBUTTAL Owner of company: internet is where liars are loudest and can be heard
*Consumer Comment: Austin's NOT SO affordable "autos"
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The sticker price on My Jeep was $4,500 I put $1,500 down, and the same day I bought it I had to put it in the shop because it wouldn't make it off the lot! it was a fairly minor repair to make this vehicle run, so I agreed to pay for it so now in order to drive this vehicle off the lot i have put $1,700 into this Jeep! That was hardly the end of repairs! the first 2 weeks into this Jeep I replaced The head gasgits, The heads, the breaks, the rotors, 4 new tires, shock towers, shocks... the list go's on... So it has been 1 year now and I have missed not 1 payment!
I notified Austins that my payment would be 5 days late, And Austins said that was no problem at all, Just be prepared to pay there oh so ridiculous $20 per day late fee! so as irratated as i was that after being such a patient loyal customer I Was being treated like this, I had no choice but to agree. [continued below]....
I was sure that there must have been some mistake! So I called to ask why they sent repoe people when they knew I had made arrangments? The WT So called "manager on duty" wile Mr. Austin was behind bars again, Litterly Laughed! and said "it happens to be my legal right!" I was utterly shocked! I was not even a week late! AND i made arangments with them! i started crying, not knowing how I was going to get my kids! I begged the lady to at least let me get my kids.She said in a very snoty voice " it's not my job to care about kids!" So needless to say My husband and I were LIVID! and we went to the dealership the very next day and said we have had it with this dealership and we want a payoff amount on the vehicle, the payoff we were givin was consistent with our records.
When we came in to talk with the Mr. Matthew Austin and offer the funds, he DENIED payment and said there must be some confusion we actually owe $3,500!!!!!!
Now tell me how that happens when 1 year ago the sticker price was $4,500 and we haven't missed 1 payment?! Mr. Austin blantently told us his house is in reposession and anyone who is even 1 day late is getting repoed! and apparently having a couple thousand dollars added to their contract as well! Our Jeep now sits on the Lot with a sticker price on it for $5,999! this is the THIRD time they have repoed that Jeep from a customer who was close to paying it off!
Needless to say My husband and I are taking the money we were going to use for the pay off and getting an attorney! So that is how they keep a inventory! they wait for you to be 1 day late then they repoe your car!
BE CAREFULL DON'T THROW YOUR HARD EARNED MONEY AWAY AT AUSTINS! WE WILL ALSO BE CONTACTING THE NEWS AND WE ARE IN THE WORKS OF FORMING A VERY LARGE PICITING GROUP! HOPE TO SEE YOU THERE!!! :) MR. AUSTIN YOU HAVE RIPPED OFF THE WRONG PEOPLE THIS TIME MY FRIEND! PEOPLE MIGHT LIKE TO TAKE IT IN THE a*s IN THE JOINT, BUT WE CIVILIANS DON'T TAKE IT LIKE THAT!
This report was posted on Ripoff Report on 05/28/2011 02:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Austins-Affordable-Autos/Vancouver-Washington-98665/Austins-Affordable-Autos-Matt-Austin-Matthew-Austin-Porky-Austins-Racist-Criminal-Sho-734232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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