- Report: #697222
Report - Rebuttal - Arbitrate
Complaint Review: AuthorHouse
AuthorHouse1663 Liberty Drive Bloomington, Indiana United States of America
AuthorHouse rip-off, scam, bait-and-switch, books, book, publisher, fraud Bloomington, Indiana
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They use Bait-and-Switch tactics and downright lies.
Stay away from them!
My problem could have been worse. I got out before getting seriously screwed - and will hopefully get my $$ back. Here's the abbreviated version:
So a salesperson by the name of Kathryn calls me after filling out an online form, tells me I can get my 1st photography book published by AuthorHouse for $1700 in a POD arrangement - and they'll throw in another book for free. (the standard arrangement these days, it seems) We discuss the arrangments in detail. # of images, # of pages, etc. No changes in price, no issues. So I sign up. Pay them 1/3 down & get a confirmation.
Then a call from Jeff. Soon to be my best buddy in getting my book published. Yay!
But wait! Jeff says I only get 50 images set for the package price. Anything over that is $10.00 each. NFW! That almost doubles the price of my book - and no one up till now has made a peep about extra charges.
So days go by. I leave at least 6 messages for Jeff, his boss Steve, Kathryn (the initial liar I spoke with) and Kevin's assistant, Vicky. Every time I call, I'm told whomever I'm calling for is at lunch. No response to voicemails. No response to emails.
Seems like as soon as I called them on their bait-and-switch tactics I was persona non grata.
These people are clearly a complete rip-off and I wish I'd researched them more thoroughly.
I recommend filing a complaint with the Indiana Attorney General if you feel they've screwed you.
This report was posted on Ripoff Report on 02/18/2011 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/AuthorHouse/Bloomington-Indiana-47403/AuthorHouse-rip-off-scam-bait-and-switch-books-book-publisher-fraud-Bloomington-In-697222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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