- Report: #357785
Report - Rebuttal - Arbitrate
Complaint Review: Authority I.D
Authority I.DInternet U.S.A.
Authority I.D Authority ID Fraud Internet
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Later that day I pulled up my bank account to find that they had charged twice to my account. Once for 19.99 and once for 29.99. I called them to insist that the reverse that charge, only to be told that the persons authorized to do so, would be calling me back. I waited all day.
I called back the next day and was told that that the account had been canceled already and that I needed to wait 3-5 days and call them back to arrange the refund. I waited 3 days, and called back, only to have them tell me that I will have to wait until they call me, because the department that handles that was busy and can not answer the phone.
I asked to speak to a supervisor and was told that there was one there, but he was too busy also to talk to me. I asked where they are located, and she said " PO box...Charleston...Mevis." Which makes no sense. She also said that she isn't allowed to divulge where the company is based. I have to wait to have them call me.
Meanwhile, I am 50.00 poorer, which is a lot to me....and no refund in site. I cant even find them on the internet anywhere, to find out where they are actually at.
This report was posted on Ripoff Report on 07/31/2008 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Authority-ID/internet/Authority-ID-Authority-ID-Fraud-Internet-357785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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