• Report: #919668

Complaint Review: Auto Computer Exchange

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  • Submitted: Mon, July 30, 2012
  • Updated: Mon, July 30, 2012

  • Reported By: Erik — San Juan Bautista California United States of America
Auto Computer Exchange
5414 Stirling Road Internet United States of America

Auto Computer Exchange is a SCAM!!! Internet

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This place is terrible.  They sent me 4 bad computers and then said they could not send anymore.  Their store policy is not to sned more than 4 replacemnets even if they are all bad.  They told me I would get a full refund in 3 days for the computers and just to keep the bad one.  I had already sent my computer in to them as a core.  The refund did not come and I called them back (many, many times).  I was told by several different people (Gus - the manager, Andy, Mirale, Lisa, and finally Nancy) that I would get a refund. 

No refund came.  I asked to speak to the owner and they refused to transfer me to him and would not give me his last name. Several weeks later I finally was about to report them to the Better Buainess Bureau and the State Attorney General's office when I finally got a refund from Nancy.  It was weeks of lies, being put on hold for hours, and never calling me back.  I am convinced the onlt reason I got a refund was because I was a pain the butt and called them continuously several times a day for several weeks.  This company sells garbage auto computers and then refuses to give refunds.  It is a total SCAM business and avoid it at all costs.

This report was posted on Ripoff Report on 07/30/2012 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Computer-Exchange/internet/Auto-Computer-Exchange-is-a-SCAM-Internet-919668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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