- Report: #873489
Report - Rebuttal - Arbitrate
Complaint Review: Auto Europa / Sicily by Car
Auto Europa / Sicily by CarInternet United States of America
Auto Europa / Sicily by Car Beware of Auto Europa/Sicily by Car Romat Internet
*REBUTTAL Individual responds: SICILY BY CAR IS A FRAUD COMPANY
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When we stopped to pick up the car, the clerk had us give her the credit card to keep on record to charge up to $500 in case any damages by us would be over what their insurance would cover. That was a poor start. Upon returning the Peugeot, the attendant went directly to look under the front left side for any scratches, as if she knew she would find scratches there. Sure enough, there was a scratch. When I told her that we had to tell the "pickup" attendant to record missed items and that I had photos, she asked why we didn't tell him about that scratch and did not want to see the photos. This is a first: you need to look under the car to report missed defects!? At this point we thought it best not to report any of the problems that arose along the way for fear she would hold us responsible. We will contact the credit card company to report a possible dispute in case they try to collect for gas and phantom damages. We filled the tank immediately before we returned the Peugeot and told her about the faulty gauge. She said they would have to check the fuel amount the following morning
Never again will we use this car rental company!!!
This report was posted on Ripoff Report on 04/25/2012 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Europa-Sicily-by-Car/internet/Auto-Europa-Sicily-by-Car-Beware-of-Auto-EuropaSicily-by-Car-Romat-Internet-873489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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