- Report: #416328
Report - Rebuttal - Arbitrate
Complaint Review: Auto Exchange
Auto Exchange87-89 Plaistow Rd. Plaistow, New Hampshire U.S.A.
Auto Exchange, Donald Reis Auto Sales, Don Reis Auto Exchange No service after sale. Refused promised warranty. Plaistow, New Hampshire
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SIXTEEN business days after possession, while ON THE WAY to dealership for PRE-ARRANGED WARRANTY WORK, the engine blew. I had AAA haul the vehicle to the dealership.
The dealer kept the vehicle for MORE THAN A MONTH doing NOTHING. Each time I called I was told, "We're waiting on the warranty adjuster to see the vehicle."
On August 4, 2008, when I went (after many f\phone calls and e-mails) to the dealership where I was told by the shop foreman that I DID NOT have a 60-DAY warranty, but a 30-DAY warranty, and that I would have to use the EXTENDED WARRANTY I had purchased to have the engine torn down (at my expense) toe SEE IF IT WAS A REPAIR THAT WAS COVERED BY THE EXTENDED WARRANTY.
I explained that I had only had the vehicle SIXTEEN DAYS when the engine blew. NOTHING was said in response. Nothing has been done.
I contacted NH Atty. Gen. office and since then have been jumping through the usual hoops of agencies, queries, etc. to get to the point that now litigation is due.
Today I find that the business is FOR SALE.
This report was posted on Ripoff Report on 01/26/2009 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Exchange/Plaistow-New-Hampshire-03865/Auto-Exchange-Donald-Reis-Auto-Sales-Don-Reis-Auto-Exchange-No-service-after-sale-Refu-416328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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