- Report: #924301
Report - Rebuttal - Arbitrate
Complaint Review: Auto Hans Inc.
Auto Hans Inc.15840 Addison Rd Addison, TX 75001 Addison, Texas United States of America
Auto Hans Inc. Hans Preen Ripped off on car purchased Addison, Texas
*Author of original report: justice
*Author of original report: Auto Hans is in denial...
*Author of original report: Auto Hans is in denial...
*REBUTTAL Owner of company: False statement
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Discount Tire determined that the two front tires have flat spots with 3/32 of tread removed; both front wheels are bent and require replacementbased on the technicians opinion, this is evidence of a severe braking event and collision.
Front clip of car has been re-sprayed and there is a slight ripple in the hood denoting stress from a collision. The center air duct is missing and the right/left duct brackets are damaged.
Secondary air pump (smog device) vacuum hose was broken yet Auto Hans gave the car a passing grade and an Inspection sticker...The Department of public safety were notified and thy are currently investigating.
Engine warning light came on two days after purchase, repeated attempts to clear light failed. [continued below]....
Multiple fault codes are present. Emissions, ABS, starter, O2 sensors etc.
The ABS, Traction Control, and Cruse control lights do not illuminate when ignition key is turned to on position.
Various interior dash components including those that house the instrument cluster are severely damaged and beyond repair. It appears someone hastily removed these parts to gain access to the instrument cluster.
An inspection of the instrument cluster indicates someone tampered with it and eliminated the ABS, Traction Control and other critical lights that indicate inoperative safety systems
These inspections were performed by a hired certified BMW Technician at their shop with the proper BMW diagnostic computer.
Here are their conclusions.
The car sustained a frontal impact which damaged the car.
Someone deliberately disabled onboard warning lights to hide inoperable safety systems e.g. the ABS-Traction control module (which is not working) and other systems needed for driver safety.
An inspection of the car by a qualified repair station would have detected numerous red flags
which should have been addressed prior to placing the car for sale.
Note: The car was advertised to be in great shape and
was inspected by the seller, a certified BMW Repair Station.
Photos of instrument cluster missing numerous bulbs, which include the ABS, Traction Controlas well as the secondary air pump vacuum hose. Are available...
This report was posted on Ripoff Report on 08/08/2012 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Hans-Inc/Addison-Texas-/Auto-Hans-Inc-Hans-Preen-Ripped-off-on-car-purchased-Addison-Texas-924301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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