- Report: #693129
Report - Rebuttal - Arbitrate
Complaint Review: Auto Marketing Group
Auto Marketing GroupInternet United States of America
Auto Marketing Group Scam Internet
I told them I would get back to them as I had to think about it. They continued to call me at least twice a day. Then finally, I decided I would take a chance, especially since they said they already had a buyer for it. I gave them my credit card number. I was told that someone would be contacting me, to come out and inspect the vehicle. Within those 90 days, I never heard one word from them after my Credit Card was processed. I would try calling them, and they would tell me that my rep. would get back to me and never would. I did make contact once and was told the deal went through on the guy who was going to purchase it as he lied to them; but there are still others who are looking at buying it.
I waited patiently for those 90 days to end and I turned down anyone who made an offer, as that was a condition of me selling through Auto Marketing. When the 90 days ended. I filled out the paper work, hired a lawyer to sign off on the documentation swearing that the vehicle was still in my possession and that it was still for sale. I sent the paperwork by express post to get there in the time frame that they requested. Again, I never heard back from them, so for two months, I kept calling them. I would get the same answer. Your request is being processed. Then I finally called again, and told them that they needed to give me a better answer then my claim is being processed. This time they told me that I didn’t qualify for the refund because I didn’t send in a copy of my vehicle registration. I got upset with the man and asked him why they wouldn’t honour the signature of a lawyer who made me swear under oath? I also told him that no where on the return policy does it say I have to send in my vehicle registration. I told him, that I would e-mail him a copy of my registration right now, but he said, I would have to fill out all the paperwork again, get a lawyer to sign off and send in a copy of my registration and express post it to a different department now. At this time I was very frustrated.
My husband called him regarding getting my money back and he was told that I wouldn’t get a refund because I was verbally swearing at the guy on the phone. Not once did I swear to the man. Yes, I got angry and told him that the company was a rip off, but I did not once use a swear word. Needless to say, I lost a couple sales on my vehicle because I had 90 days with them and I honored my contract with them. I lost a total of $600 between paying them, sending envelopes by express post and hiring a lawyer to have me swear an oath that I still owned the vehicle. I have read through yahoo a couple other people having the same exact experience as me. I also contacted Troubleshooters here in Canada and was told that a Consumer Report was done on them because others were scammed. I called my Credit Card Company and they too have had complaints about this company and the reason they use 90 days, is because that is the length of time a person has to dispute a claim in Canada. In Canada, if someone does not provide the service as promised, they would be required to send back a refund.
Honestly, I didn’t get one call back from them. No matter how hard I read the fine print on requesting my refund and even going to the extent of hiring a lawyer and have me swear under oath, it wasn’t good enough for them. They still refused to give me my refund. Then when my husband asked for a phone number to dispute it, they refused to give it to him because I got upset with them. At this point, I don’t care about the money. However; I do care that someone else will be scammed that might be in a worse financial position then us. I am also on the “National Do Not Call List”, but that didn’t matter to them. They used my Kijjiji advertisement to scam me. Not only did I lose a couple sales on my vehicle, I also lost $600. The reason I was trying to sell my vehicle in the first place was to try and get finances in order and to get ahead. Instead I got totally ripped off. I don’t want anyone going through the nightmare I did with this company.
I was totally expecting to have my vehicle sold by Christmas, since I registered with them in September or least get my money back. It is now February, they didn’t sell my vehicle and they refuse to give my money back. I really don’t want anyone else going through this nightmare I went through with this company. They are so convincing and even tell you upfront they have a buyer, but it was all a scam. I am ashamed to even know companies like this exist.
This report was posted on Ripoff Report on 02/09/2011 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Marketing-Group/internet/Auto-Marketing-Group-Scam-Internet-693129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.