• Report: #453289

Complaint Review: Auto Palace Inc

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  • Submitted: Tue, May 19, 2009
  • Updated: Thu, May 28, 2009

  • Reported By:queens village New York
Auto Palace Inc
53-21 Northern Blvd Woodside, New York U.S.A.

Auto Palace Inc The most disorganized dealer, they wont give me the original registration!!! Woodside New York

*Consumer Comment: Here is what to do...

*Consumer Comment: File a complaint with DMV, the Attorney General's Office and the BBB

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Well my problem is that I bought the car 3 months ago and they wont give me the original registration. I've been to the dealer more than 5 times and they always have an excuse, not to mention how rude and disrespectfull they are. They made me talk to Larry. He is a guy who works for lee dodge dealer. According to larry they are going to fix all of my problems. Larry was suppose to give me another temporary registration on monday may 18, but he didnt. I called him today may 19 and he said he would return my phone call but he never did.

I called dmv and according to them the plates of my car are still under the dealers name, meaning that they haven put the car under my name or they havent started the process of the registration. As in response the dealer said that they lost all the paper work of the car including the title, so that i have to wait for them to get the title which is going to take a month. Mean while, I'm paying for the car but cant even drive it. I wish i could just return the car after all the problems it has cause me. So far I Have 4 tickets due to the registration.

Martha
queens village, New York
U.S.A.

This report was posted on Ripoff Report on 05/19/2009 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Palace-Inc/Woodside-New-York-11377/Auto-Palace-Inc-The-most-disorganized-dealer-they-wont-give-me-the-original-registration-453289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Here is what to do...

AUTHOR: Robert - (U.S.A.)

Send them a certified letter with return receipt. In the letter inform them that you are giving them 14 days to get the registration in your name. Let them know that if you do not have the registration in 14 days you will pursue any and all legal remedies available to you. This could include filing complaints with the appropriate government officials(such as the DMV), or filing a suit in small claims court. In the suit you have a good chance to sue for the cost of the vehicle as well as the cost of the tickets they caused.

The 14 days(on top of the 3 months) will show the court that you gave them ample time to rectify the situation. If they are telling the truth and you will have it in another month you will have it before the court date and can just drop it. But if they were lying they are going to have to show up in court and explain to the judge why it is taking so long. The judge will also require them to prove they actually had the legal right to sell the car. If they can't provide that to the judge not only will you prevail, but the judge could turn the case over to the state for possible other actions against them.

Regardless of what they tell you, if the 14 days have passed and you do not have the registration in your hand, then File the suit.
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#2 Consumer Comment

File a complaint with DMV, the Attorney General's Office and the BBB

AUTHOR: Joey - (U.S.A.)

File a complaint with DMV, the Attorney General's Office and the BBB
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