- Report: #1039820
Report - Rebuttal - Arbitrate
Complaint Review: Auto Protection Alliance
Auto Protection Alliance2530 Red Hill Ave., Suite 225 Internet United States of America
Auto Protection Alliance Auto Processing Center, Omnisure Auto DO NOT order their auto warranty you will never get your money back! Internet
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so what happened? I got charged again in December for a policy that I requested on November 5, 2012 to be cancelled. I finally got their cancellation package at the end of December 2012. What is interesting to note is that their own policy states a customer can write in within the first 30 days to cancel they policy, but after 30 days the notice must be notarized and contain the mileage, etc. So this company doesn't even follow their own policies.
I was told in January when I contacted the company that my policy has been canceled, thankfully they stopped charging my charge card and I was told a refund would take 2 to 8 weeks. Well guess what, 8 weeks has come and gone and I have received nothing. So I am in the process of suing the company in small claims court. One the problems I am running into is the company is not registered with the state corporation commission in the state I live, nor are they registered with the state corporation commission in the state of California...so I am trying to determine who is the "registered agent" that the court system in my state wants in order to serve the subpoena.
What ever you do, DO NOT buy a warranty from this company, this has been a living hell trying to get my money back, which included a down payment as well as 2 months of premiums.
This report was posted on Ripoff Report on 04/01/2013 04:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Protection-Alliance/internet/Auto-Protection-Alliance-Auto-Processing-Center-Omnisure-Auto-DO-NOT-order-their-auto-war-1039820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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