- Report: #1132400
Report - Rebuttal - Arbitrate
Complaint Review: Auto Specialists Of Florida
Auto Specialists Of Florida2200 North 30th RD Hollywood, Florida USA
Auto Specialists Of Florida/ Florida Auction Direct,Registered agent Celeste Daiagi, Sales hole Neil Marcelino Documented on 3 seperate occasions to refund deposit Hollywood Florida
*Author of original report: DEALER-WHOLESALE same scam same scam
*Author of original report: This theif is now DEALER-WHOLESALE
*Author of original report: Lied to Florida Compliance Officer Voilated every rule in the book.
*Author of original report: SCAM AND A HALF
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This company Florida Auction Direct listed by the State of Florida to be located at 2512 SW 30 Avenue Pembroke Park, FL 33009 and owned by Celeste Daiagi and now listed as Auto Specialists of Florida2200 N 30th Rd, Hollywood FL. 33021 employs Neil Marcellino https://www.google.com/search?q=neil+marcellino&sourceid=ie7&rls=com.microsoft:en-US:IE-Address&ie=&oe= who has refused to return a deposit of $500.00 on a vehicle my son sent in good faith only after Ernie (last name unknown because Marcellino refused to tell us) his salesman on 2 inquiries prior to submitting deposit confirmed the company's commitment to hold vehicle for 1 day. [continued below]....
Below is the short version of the well documented events that unfolded.
My sons first time ever buying a vehicle. Prior to clicking on the EBay "Buy It Now Option”, my son and I contacted the salesmen who only identified himself only as Ernie(?), Ernie said " he would hold the car and refund the deposit if we were not able to have our local mechanic evaluate the vehicle. Ernie clearly stated that this was appropriate and if we could not arrange to have the vehicle inspected by our mechanic with in the following day he would refund the my son's $500.00 deposit. We then and only then sent the deposit.
We were unable to make arrangement for our chosen (trusted) mechanic to do the inspection. As a result we notified Ernie and he then refereed us to Neil Marcellino (who claimed to be the owner) and after 2 separate discussion Neil Marcellino agreed on both occasions that he would refund the deposit.
After a couple of days we did not see any refund posted. Once again Marcellino was contacted and he said on the afternoon of 2/14/2014 that he would complete the refund the following Monday 2/17/2014. He quoted “ as soon as he had his morning coffee he would take care of the refund”. After a few hours we once again contacted Marcellino to confirm that the refunded of $500.00 he had committed to do on 2/14/2014 had been completed. It was during this call that Marcellino refused to do the refund stating that it was now his money and was not about to refund it.
Through out the numerous conversations with Marcellino he had to be reminded that we would not have even considered placing a deposit on the vehicle if his employee Earnie (last name still unknown due to Marcellino refusing to tell us. In fact when Marcellino was asked to tell us his last name he also refused) had not clearly stated that a short hold would be acceptable and a refund allowed prior to us sending deposit money. His employee Ernie lied to us and Marcellino also lied to us. Neil Marcellino has clearly reneged on his commitment and his employee's commitment. Once I was able to find out Marcellino name a Google search along with a search of State records confirmed that Marcellino was not to be trusted.
Continued search of the internet shows that Neil Marcellio is a convicted felon for selling stolen property along with many other less than reputable activities in various endeavors. Had I know of Marcellino past I would have never considered doing any business with this company. He has conveniently hid himself behind Celeste Daiagi, Robert Garcia and this Ernie guy.
This report was posted on Ripoff Report on 03/21/2014 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Specialists-Of-Florida/Hollywood-Florida-33021/Auto-Specialists-Of-Florida-Florida-Auction-DirectRegistered-agent-Celeste-Daiagi-Sal-1132400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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