• Report: #960114

Complaint Review: AutoCheck by Experian

  • Submitted: Thu, October 25, 2012
  • Updated: Thu, October 25, 2012

  • Reported By: Nick — Eagle Mountain Utah United States of America
AutoCheck by Experian
Internet United States of America

AutoCheck by Experian Report is not accurate, stated a car had no accidents reported but CarFax and NICB both show the car with MAJOR accident history Internet

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Do not use AutoCheck if you want an accurate online inspection of a vehicle before you buy it. I went to a dealer that when I asked for CarFax provided me with AutoCheck by Experian and their website leads you to believe that you get more for your money with them than CarFax. 1 month after I bought the car I took it in to get an alignment done and was told that the frame was bent. After going to NICB.com I found that their database showed this car as a "salvaged" vehicle. After doing some more digging it turns out the car was sold through an insurance auction with $7800 worth of damage. The state of Colorado does not require the insurance company to brand this title due to some technicality.

The only way Experian will stand by their BuyBack program is if the title is branded by the state. The problem here is CarFax and NICB both have record of this vehicle being in a major collision but AutoCheck claims it was never reported to them. I do not think it is fair that this company can compare themselves to other companies that would red flag this car with accident history to warn a consumer before they buy when they do not have the same service.

This report was posted on Ripoff Report on 10/25/2012 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/AutoCheck-by-Experian/internet/AutoCheck-by-Experian-Report-is-not-accurate-stated-a-car-had-no-accidents-reported-but-960114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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