• Report: #932574

Complaint Review: AutoEuropa Sicily by car

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  • Submitted: Sat, August 25, 2012
  • Updated: Sat, September 29, 2012

  • Reported By: Mauretto — Bruxelles Belgium
AutoEuropa Sicily by car
Internet United States of America

AutoEuropa Sicily by car SBC Overcharged damage, Internet

*Author of original report: report owner Update

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!! Auto Europa = SicilyByCar = CROOKS !!!

We did rent a Fiat car at Catania airport (Sicily) for a week from June 30th to July 7th. The company is Sicily By Car, with prior reservation online via AutEuropa. You do not know the company that is renting the car before you pay online, and once youve paid its too late, youre fucked with Sicily By Car !

No way to really check the car because it was night and no, or weak, lighting on the parking area !

Minor trace found on the car and a tank not full, 3/4 only.

When coming back a week later we found a tyre was damaged. I cant assume it was damaged prior the rent so I certainly have to pay for it.

Problem is they charged my card a week later for 2 tyres !!!!!  and with explanations and receipt more than a month later only, because I asked the company, otherwise they just do not give any information !

My suggestion is DO NOT RENT FROM AUTOEUROA / SICILY BY CAR

Go to major companies, in the end you pay less !

Take this as an advice fort hose like me who do not want these crooks going on with their business;

VISIT http://www.gdf.gov.it the website of Guardia di Finanza the Italian national police specialised in ripp-off and file a complain.

DO NOT RENT with AUTOEUROPA and SICILY by CAR

 

This report was posted on Ripoff Report on 08/25/2012 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/AutoEuropa-Sicily-by-car/internet/AutoEuropa-Sicily-by-car-SBC-Overcharged-damage-Internet-932574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Author of original report

report owner Update

AUTHOR: Mauretto - (Belgium)

Several weeks ago I posted on many websites my story where I explain how SBC did charge my credit card for two damaged tyres while only one was found damaged when I left the car back from my trip in Catania.

I was then contacted by the company, SBC, who accepted to refund the equivalent amount of money for the second tyre. They saw my posts on the web and asked me to remove them.
Since I cannot remove them (you do not have access to your posts once uploaded), I want here to share this with the readers.

So this is it. After posting many complains they contacted me and effectively did partially refund the money they charged.
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