- Report: #24107
Report - Rebuttal - Arbitrate
Complaint Review: AutoNation Dodge of Grand Prairie
AutoNation Dodge of Grand Prairie2615 W. Interstate 20 Grand Prairie, Texas U.S.A.
AutoNation Dodge of Grand Prairie ripoff service departments the business that doesn't give a dam Grand Prairie Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
They will tell you your vehicle is guaranteed to be finished on a certain day, and don't bother to let you know they didn't get to it, you find out when you arrive.
They would rather insist a problem doesn't exist, instead of taking the time to find out what is wrong. I had noises in the engine that sounded like a lifter, service tried to say it was the ac cycling and that no other noises existed. When asked if they had let the truck run and warm up, I was told they didn't have the time. Left the dealership, and on the way home stopped at a full service station, asked the service manager to listen to my engine, he suggested I get it into the dealership.
Took 6 days to change the battery and oil. Service told me it was because one of their techs had a heart attack and died while working on my truck. You don't tell people that. It may have been true, but why didn't they just say they had an unexpected death, or something, don't try to use something like this to make the customer feel guilty for calling to check on their vehicle.
Fort Worth, Texas
This report was posted on Ripoff Report on 07/07/2002 06:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/AutoNation-Dodge-of-Grand-Prairie/Grand-Prairie-Texas-75052/AutoNation-Dodge-of-Grand-Prairie-ripoff-service-departments-the-business-that-doesnt-gi-24107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.