- Report: #270038
Report - Rebuttal - Arbitrate
Complaint Review: AutoPartsWarehouse.com; U.S. Auto Parts Network, Inc.; ThePartsBin.com Inc.; All OEM Parts, Inc.
AutoPartsWarehouse.com; U.S. Auto Parts Network, Inc.; ThePartsBin.com Inc.; All OEM Parts, Inc.17150 South Margay Avenue Carson, California U.S.A.
AutoPartsWarehouse.com; U.S. Auto Parts Network, Inc.; ThePartsBin.com Inc.; All OEM Parts, Inc. Defective Product; Refused Repair, Replacement, Refund Ripoff Carson California
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Cover was returned unrepaired with a note saying repair had not been authorized. Cover was returned to former address, 800 miles from current home, although company had written instructions for new address. Company refused to refund original purchase price and/or incorrectly billed repair charge.
Process took four months with numerous emails, delays, and two telephone calls. I am out nearly two hundred dollars and still do not have physical possession of the defective cover as it is with the landlord of my home formerly rented.
I likely would not have used this company had I first checked the Internet for consumer complaints. They are numerous with similar problems, especially non-responsive customer service.
This report was posted on Ripoff Report on 08/24/2007 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/AutoPartsWarehousecom-US-Auto-Parts-Network-Inc-ThePartsBincom-Inc-All-OEM-Parts-Inc/Carson-California-90746/AutoPartsWarehousecom-US-Auto-Parts-Network-Inc-ThePartsBincom-Inc-All-OEM-Parts-270038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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