- Report: #872429
Report - Rebuttal - Arbitrate
Complaint Review: AutoZone
AutoZone660 South Roselle Rd Schaumburg, Illinois United States of America
AutoZone Store #2684 They don't backup their parts! Give customers run around going over six weeks Schaumburg, Illinois
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Today we called the Corporate office who informed us the pumps were never sent and they pretty much fullfilled their warranty by giving us a NEW CRAPPY FUEL PUMP THAT DIDNT' EVEN LAST A MONTH. So we do not know if we eat the labor 508.00 The Corporate office said he sent over a fed ex label to the store manager now -who knows what pumps he is putting in there and why he did not do this before. I am so upset the really feel they have helped the customer if the pump can't even last for a month. I will never buy a part from them again what good is it if you get another fuel pump that sucks! It may not seem like alot of money but it is to us and it is clear they should eat the labor costs or something.
This report was posted on Ripoff Report on 04/23/2012 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/AutoZone/Schaumburg-Illinois-60193/AutoZone-Store-2684-They-dont-backup-their-parts-Give-customers-run-around-going-over-s-872429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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