- Report: #836082
Report - Rebuttal - Arbitrate
Complaint Review: Autographs America
Autographs AmericaInternet United States of America
Autographs America They never sent the remaining part of our order, " claiming the items could not be found in their inventory!" Internet
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We ordered 2 guitars and 2 drum heads. We received the 2 guitars about 1 1/2 weeks late. We waited another week and never received the 2 drum heads. I started calling the 2 numbers listed in the site with no answer. I finally emailed them after Christmas and finally got a response. ( Nevermind all of items ordered were to be gifts). Their response was that they could not locate this items in their inventory. That I should pick other items to be sent. Of course they did not have the items but we never received a call or an email saying so but they had no problem charging our credit card for the 2 drum heads.
This was in early January. I still have not received the drum heads. I have sent at least 5 emails and tried calling the numbers that were listed on the site and the one number has been disconnected and the other does have a voicemail that is set up. Today when I tried to check the site for another number, it seems as though their website has been cancelled! I guess my husband and I should check his bank account to make sure they are not charging his credit card.
I hope that their site has been shut down for good! These people are scum!!!
This report was posted on Ripoff Report on 02/08/2012 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Autographs-America/internet/Autographs-America-They-never-sent-the-remaining-part-of-our-order-claiming-the-items-836082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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