• Report: #834358

Complaint Review: Automax Training

  • Submitted: Sun, February 05, 2012
  • Updated: Tue, November 27, 2012

  • Reported By: Maurice — Lufkin Texas United States of America
Automax Training
http://www.salesstud.com/apps/auth/login?why=pw&ne Miami, Florida United States of America

Automax Training The G Group Automax Trainer Bob Gaber and Rex Perry Suckers Another One Miami, Florida

*Consumer Suggestion: Anyone that wants to sell cars..

*REBUTTAL Individual responds: In addition

*REBUTTAL Individual responds: Nonsense

*Author of original report: Look up extortion. I saved you the trouble.

*REBUTTAL Individual responds: Let's Look at the Facts and Let's Play Telling the Truth.

*REBUTTAL Individual responds: By the way, big shot...

*Author of original report: Legal does not always equal right.

*REBUTTAL Individual responds: By The Way

*REBUTTAL Owner of company: Actually, I read what you wrote and it still makes no sense

*Author of original report: Answer to Rebuttal

*UPDATE Employee: Oh Really...

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I have to agree with the many reports on Automax Training otherwise operating as the G Group LLC in the location where I obtained the "training."  First, I was contacted by an email telling me that the car industry was back and that there is
no longer a recession in Auto Sales promising above average income (which should have been my first tip off to a scam).  In the advertisement, they said that Rex Perry (an automotive dealership in Nacogdoches, TX) was providing paid training after you were hired.  

Well, they were supposedly interviewing for salesman on Monday and Tuesday and going to do training Thursday, Friday, and Saturday.  At that point, there was no mention of any tuition.  I was given a very short interview along with another interviewee and told to show up at the Fredonia Hotel for training.  At that point, there was no mention of tuition or very minimal hints if any.   I also found out that they were supposedly interviewing around 100 applicants.  In any event, I show up at the Fredonia Hotel on Thursday and find that there are around 25 to 30 people who were picked.  Some were very shy and timid unlike what you would expect in a car salesman.  

In any event, we were given paperwork to sign at that point that said that we weren't hired yet and hinted that the next day or so would tell.  No money was collected on the first day.  On the second day, everyone was hit up for a $499 training fee and signed a short contract and paid $499 which would be reimbursed by the dealership after 90 days.  So much for paid training.  I guess that it was paid by us.  It was paid by all of us.  After 3 days, we were told to come back to the dealership on Monday.  I was supposedly chosen for a sales position along with about 7 others and others were sent away.  In any event, the dealership never had me sign any of the paperwork that is usually indicative of someone being hired and
would not provide any training on the products unless I made a sale.
 After 3 attempts to get the paperwork and being told by Robert Wilson the sales manager that my job in sales would be to hold the customer until he could stick it in, There was a $300 draw which was too little to even pay my bills.
 I did not go back.  I am out $499 that I will never see again.  Please don't make the same mistake.  Avoid Bob Gaber and The G Group and Automax Training at all cost.  Get books on sales by Joe Girard or others instead which is where he copied all of his so called training materials.  At least, I did not get thrown out of Walmart for soliciting which is what happened to one of the trainees.

This report was posted on Ripoff Report on 02/05/2012 06:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Automax-Training/Miami-Florida-/Automax-Training-The-G-Group-Automax-Trainer-Bob-Gaber-and-Rex-Perry-Suckers-Another-One-M-834358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 2Consumer 6Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Anyone that wants to sell cars..

AUTHOR: carguy12 - (United States of America)

 I have sold cars for 20 years now and have some advice for anyone that wants to sell cars. First, it involves very long hours and stress. It is hard to have much of a life outside of the business. That being said, it can provide a great living.

 If you want to learn the business, the best place to start is by getting some books on selling. Think and Grow Rich by Napoleon Hill is a great book to start with. I say this not to promote any one author, but to point you in a direction that will most help. Joe Girard wrote some great books and they are good to read, Zig Ziglar has excellent books that teach techniques and the right attitude. Joe Verde sales training is very helpful and if you follow his course, you can't help but be successful. You can learn sales verbage from Grant Cardone and his low pressure techniques that disarm apprehensive customers. And you can simply do a youtube search for car sales techniques.

 The point is simply that in order to get anything out of a car sales career you must first invest in yourself through studying. A three or five day course will not teach you what you need to know to be successful...it can teach you enough to make you a "liner" (someone that greets customers and holds them for a closer). Starting at a dealership without a short course like one of these is no problem...they will teach you (just ask one of the salespeople to help you and you will usually be ok). But, we all have to start somewhere and that is the normal course of action...being a liner. You can do that without paying for a course.

 As far as getting a job, that's the easy part. Dealers will hire just about anyone that looks presentable and seems trainable. Some dealers only hire in-experienced people because they want them to sell their way in their system. Why are dealers willing to hire so readily? Because the only guarantee you get selling cars is minimum wage. It is a commission driven business.

 
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#2 REBUTTAL Individual responds

In addition

AUTHOR: Bob Gaber - (United States of America)

Taking a look, the only thing you mentioned was the term extort.  You never denied anything else did you.  Gee I wonder why....  Nah, not really, it is because it is all true.  Thee only thing you can do is yell, Don't use these services!!!!  It's a scam!!!!.  Well, no it isn't and you saying it is not going to change the fact that it is not a scam.  Legal in this case does mean right in every sense of the word.  We are protecting both the dealers and the students interests. Oh, by the way, did I mention that you WERE hired and actually was working at Rex Perry.  We never lied or mislead anyone.  The only thing you can do is go to an open forum and write whatever you see fit.  Well, this is a two way street and people like you should be held accountable for your statements and to date, I just don't see it.  Why not take the time and from start of process to you leaving your job explain how you were held captive by my silky smooth words.  How I lied to you and why you could get your money back.  All I know is, that you are the perfect example of why dealers have to resort to charging the tuition in the first place and then paying back that tuition after a period of time.  Oh, yes, the people that actually remain at their place of employment get their tuition refunded. 
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#3 REBUTTAL Individual responds

Nonsense

AUTHOR: Bob Gaber - (United States of America)

If I was doing what you say, then why not call the police.  All I am hearing is you did not like where you were working and left and now you want your money back.  You thought everything was fine, otherwise you wouldn't have paid.  I am sure that you did your research before you came to class, didn't you.  And as far as the cost of the course, It should be more and not less. If you were that good, then you should have gone directly to the sales manager.  You still didn't answer my questions. Pretty slick on your part, I might say.  I guess the proof is really in the outcome.  All I know is there are hundreds of dealers in all 50 states that use our services as well as similar services and they are all doing fine and each dealer will continue to use us as well as others.  I consider it to be an honor when people like you are exposed for who you are.  You said it yourself,  you are on a mission of misinformation.  The banks know you are lying, the government knows you are lying and I certainly know you are lying and all your gesticulations will never change the fact that legally and morally you are wrong and all you can do is vent your opinion on this forum. If anyone is going to believe you, then they are going to believe you.  I have trained in excess of five thousand people in my life and to have a few people complain about something not going their way, well that is life. Write what you will, you've lost in every other arena and quite frankly the only reason I am continuing with this that in all cases, all sides should be heard.  Left in a vacuum, people such as yourself will attract the negative people and I believe that being negative is a curse.  If I was wronged and scammed, why not take it to the newspapers or television.  Why, because they would have to verify and hear both sides.  All you are doing is screaming,  beware of the boogy man for he is out there to eat you.  Be a person, answer my questions. Ain't gonna happen is it...
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#4 Author of original report

Look up extortion. I saved you the trouble.

AUTHOR: PEUGH314 - (United States of America)

First, I am not going to violate this forum's policy and give my name when Bob obviously already knows my name and likely knows the policy of the forum.  Some of us do play by the rules.

Calling me an extortionist in a public forum borders on libel.  Here is the definition of extortion.

extortion
(k-strshn)
n.
1. The act or an instance of extorting.
2. Illegal use of one's official position or powers to obtain property, funds, or patronage.
3. An excessive or exorbitant charge.
4. Something extorted.  

$499 for a class that produces the possibility of a job at one place would be covered by number 3.  Getting a refund or partial refund of an amount that was exorbitant would simply be fair.

It is implied that I went around and interviewed at several car dealerships.  I simply restarted my job search after being told by one of the unscrupulous dealerships that The G Group represents that my job would be to "hold the customer while he sticks it in."  I talked to one honest dealership who had too many salespeople for the poor economy.  By the way, the ads say that the recession is over.  Perhaps for The G Group and other people taking advantage of the desperation of people looking for jobs, the recession is over.  I don't believe in "sticking it in" a customer, so I only talked to the one dealership that I have done business with in the past that I know is honest.  When they said that they were not hiring, I simply kept looking for any job. 

In any event, I received no value from The G Group's training.  I am working now in an industry outside of the car industry (and sales for that matter).  THE TRAINING HAS PROVIDED NO VALUE TO ME.  The people who supposedly benefitted from the training were probably able to sell without the "training."

Be aware that there is no guarantee or value provided by The G Group.  They are getting paid by the dealership on the one hand and turning around and charging the salespeople for their own training as well.  Where do you suppose that their loyalty resides?  You know that if The G Group had a case, and I was not an unhappy customer who is simply stating the truth that I would have already been sued.

The commitment that Bob speaks about is entirely one sided.  Such relationships usually favor the one preaching the importance of commitment.  In this case, I know that it does.  I am thankful that forums like this allow me to steer other people away from The G Group.  If he ever makes any attempt to right the wrong, I will let all of you know; however, don't hold your breath.  He would not be able to live outside of the contiguous 50 states for long if he didn't manage to keep most of the money.  Also, please don't do business with The G Group unless you want to receive no value as well except for a notebook that has training materials with tons of typos from an organization named Automax which The G Group claims no association with.  Sometimes, the operators of scams change their name when enough people catch on to their practices.
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#5 REBUTTAL Individual responds

Let's Look at the Facts and Let's Play Telling the Truth.

AUTHOR: Bob Gaber - (United States of America)

One:  Were you not told about the tuition at the interview and the reason for the tuition? The reason being that people would take the course, get hired and then leave after a few days and go work at another dealer. Oh my, That is what you did, didn't you.  You could have left at that point, but you didn't.

Two: You signed a non-hire disclosure statement on the very first day of class, clearly indicating that you were not hired until the dealer said so. In addition, the amount of the tuition was disclosed on the morning of that first day. You could have left at that point, but didn't.

Three: you read and signed the training agreement on the third and final day of class and provided a very positive review of the course.  Would you like me to publish it?  I do have your written permission to do so.

Forth:  You were in fact hired and started working at Rex Perry.

Gee, so far, I don't see a scam on my part.

Now, YOU chose to leave your job at Rex Perry, and actually interviewed at other dealers.  Once that occured all bets were off.  The purpose of that tuition was exactly for this reason.  So far, how am I doing?  Any scamming yet?? 

As far as I see, you are the one who did all the scamming.  You attended my class, were in fact hired, tried to use your education to get a job with the competition and then tried to extort me to get your money back.  You have an agenda all right.  Trying to scream louder does not prove your point,  If you were right at any point in time, the legal system would have backed you.  I guess they must be at fault too.  By the way, where are you working now?  At another car dealership?
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#6 REBUTTAL Individual responds

By the way, big shot...

AUTHOR: Bob Gaber - (United States of America)

Everyone knows who I am, why don't you tell all of us YOUR name? 
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#7 Author of original report

Legal does not always equal right.

AUTHOR: PEUGH314 - (United States of America)

Yes, I do have an agenda.  I want to help anyone who will listen avoid being scammed.  The way that I have been dealt with is exactly how you will be treated.  They do a very good job of making sure that everything in the legal deck is stacked in their favor.  I simply advise you to get real training from a reputable source and have all documents reviewed by an attorney.  The attorney will tell you to be cautious if you are dealing with a con artist.  The Attorney General in Texas warns against such pay for training schemes to get a job.  I wish that I had listened to them and saved my time and money.  The best salesman in the world is Joe Gerard.  You can get all of his excellent books for about $50 and learn much more about sales.  Also, check into any car dealership before even going for an interview, and their reputation is usually readily available from members in the community.
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#8 REBUTTAL Individual responds

By The Way

AUTHOR: Bob Gaber - (United States of America)

I am very proud the way I conduct my business.  I am willing in all cases to go to arbitration on any challenge to the way I conduct my business.  I can bring with me thousands of totally happy salespeople who are working in the business.  And evidently the hundreds of dealers that I represent feel the same way.  Along with the thousands of salespeople that I have trained.  Oh, by the way, have I ever returned  a tuition if I have felt that the salesperson was treated unfairly? The answer is yes.  Are there going to be some people who are not going to be happy?  In any business, of course.  If you believe the things written about me, then the answer is simple, isn't it.  Sometimes you have to wonder if this person has a personal agenda, since he lost his legal challenge. 

Judge Judy would have dismissed his case.
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#9 REBUTTAL Owner of company

Actually, I read what you wrote and it still makes no sense

AUTHOR: Bob Gaber - (United States of America)

How were you treated unfairly?  You were hired, you chose to leave.  We went out of our way to provide you with our full course manual (as opposed to our basic 68 page manual) and you chose to use that against us.  You attempted to get a percentage of your money back based on the fact that the manual was written for a five day course and you attended the three day course.  You threatened to use RipOff report as a sounding board, if you didn't get your money back and you admitted going to other car dealers for interviews.  NOT ONCE, did you ever call me and talk over the situation.  You lost your legal battle because you were wrong.  I don't believe you to be an intentional liar, but I do believe that you are highly emotional and are angry. I have called Rex Perry and there are still salespeople there that I trained, who by the way, did not have the money for the tuition, and are doing just fine.  You see, it was not about the money but about the commitment. At what point are you going to take responsibility for leaving. They never fired, you just never showed up.
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#10 Author of original report

Answer to Rebuttal

AUTHOR: PEUGH314 - (United States of America)

Everyone can read why I did not feel that I was treated fairly by Rex Perry and The G Group except apparently The G Group.  I have not said one thing in my post that is not entirely true.  If I keep one person from being lured into a highly misleading contract that they will not be able to get out of either, then I will have completed what I have set out to do.  I explained in my post why I did not feel that I was hired by Rex Perry and also why I could not work for such a company; however, I am quite certain at this point that The G Group is incapable of reading.  They are very good at selling completely worthless training that is a rehash of what Joe Gerard, Og Mandino, and other salesmen have written in books for years.  If they are not a part of Automax, then they should not be using training materials with Automax written on them.  Of course, Automax should sue The G Group if they are not a part of Automax because they are giving Automax serious marks against their reputation.  If I upset them and cost them some sales, I am entitled to spread my opinion as a dissatisfied customer.  That is right, I am a customer.  I did in fact pay for their training.  As such, I can say whatever I wish as long as it is true.  Otherwise, they could sue me.  Instead, all that they can do is accuse me of bullying them.  Think about it.  Of course, they could always have me go away by sending me a full refund considering their training has been worthless to me.  By the way, I am not the only one saying things about the tactics used by these companies.  Choose to believe what you will about me.  I am a sucker; however, I am not a liar.  I am trying to prevent you the reader from being deceived as I was.  Have a wonderful day and go take some classes in marketing or sales from a legitimate university if you really want to learn how to sale.  Dale Carnegie, Joe Gerard, and many others have legitimate training programs that will produce better results.  Since they developed the ideas, they should receive credit and income from their ideas instead of The G Group.
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#11 UPDATE Employee

Oh Really...

AUTHOR: Itworkedforme - (U.S.A.)

First, please get your facts straight.  Automax has nothing at all to do with the G Group. Secondly, YOU were in fact hired by the company and chose to leave after four days, without explanation.  The G Group was kind enough to provide you with an advanced training  manual and you attempted to use that as leverage to get a refund.  Keeping in mind that this was after your FAILED attempt to get your money back from the bank.  You know why the bank refused to give you a refund?  Because you were wrong.  After reading this "complaint" what I see is a bitter person attempting at any means to act out in an angry fashion against  reputable companiess like Rex Perry and the G Group.  Would you like us to publish the documents clearly indicating that you realized that you were not hired until the dealer said you were... Oh, I'm sorry you were hired.  Would you like us to publsh that all training materials were provided free of charge..  Oh, I'm sorry your received not the basic materials, but the advanced materials.  Would you like to hear about the people in your group who made it and are doing well?  Oh, I'm sorry, you choose to leave.  It is not Rex Perry nor the G Group who have scammed you, but rather you who are trying to intimidate them, because of this forum.  If you think you are wrong, then sue them.  You know you would lose that too.
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