• Report: #1038927

Complaint Review: Automotive Concepts

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  • Submitted: Thu, March 28, 2013
  • Updated: Thu, March 28, 2013

  • Reported By: Susan & Richard — Towson Maryland
Automotive Concepts
1245 Merritt Blvd Internet United States of America

Automotive Concepts Bob the owner (don't know his last name) Brought my car there for a windshield repair, they broke the windshield and made me buy a new one Internet

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My wife and I brought our vehicle in for their advertised $69 stone chip repair because I had a tiny little chip. While my Honda was in their shop, they intentionally broke my windshield and told me it was going to be $260 to replace it. This was totally unethical.

The owner named Bob (who wouldnt give me his last name) was extremely nasty to me when I refused to pay $260. I ended up taking my car down the street to a place called Glass Masters of Dundalk. They were much friendlier and replaced my windshield for $146 which seemed more than fair.

I would strongly advise people to stay away from this company. According to their website automotiveconceptsmd.com they have several locations. I was not treated properly and they tried to rip me off and take advantage of me.


This report was posted on Ripoff Report on 03/28/2013 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Automotive-Concepts/internet/Automotive-Concepts-Bob-the-owner-dont-know-his-last-name-Brought-my-car-there-for-a-w-1038927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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