• Report: #831256

Complaint Review: AutomotiveUSA

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  • Submitted: Mon, January 30, 2012
  • Updated: Sun, March 04, 2012

  • Reported By: Drew — Dallas Texas United States of America
AutomotiveUSA
8124 Chimney Bluffs Street Las Vegas, Nevada United States of America

AutomotiveUSA TraderNet, Lies. No service provided. Then promised refund, but then give the runaround. Las Vegas, Nevada

*Consumer Suggestion: False names for employees

*Author of original report: More Information

*Author of original report: Mark Mikowski - Contact Info

*Author of original report: TraderNet - Contact Information

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I really cannot even begin. And I really don't have time to be filing a report like this. Unfortunately, that's why fraudulent companies like this get away with their lies.

My family and I had a number of posts on Craigslist, trying to sell some autos and boats. Out of the blue, we were contacted by a Automotive USA representative. If you know anything about the company, or have read any of the other reviews, then you know the truckload of lies that they feed a potential client. Well, they don't deliver on any of them.

I even tried to dispute the transaction with my bank, but "Manager" Mike Mikowski wrote a letter full of lies back to the bank, defending their service. Finally, we bugged them so much that they promised to refund us all the money if vehicles were not sold within 60 days. Fine.

Well, 60 days expired. Guess what - no answers at any number. No, I called so many times, and never an answer. Finally, we dug around the Internet and found some numbers that led back to them. A rep who gave her name as "Jessica Jameson" promised to return my money within a few days. Sure...

I called back after a few days, since I had not heard a word. Well, "Ms. Jameson" promised the check was being mailed. I called a week later - no Jessica Jameson. And this time, it was going to take a month or two. Not acceptable. Again, I was promised to receive the check in the mail within the week. Yeah, well, no. It is past that week, and I have yet to see anything in the mail.

As a matter of fact, I called again today. No answer at first. But, persistence. Again, I am told that the process takes at least 30 days. Not acceptable. I'm going to the DMV. Lawyer. Whoever. Blogs like this. People, listen. Do not go to Automotive USA. They need to be shut down. Please deprive them of your business - let them rot. They are a horrible business that does not deserve the rest of our hard-earned money. Do not make the same mistake I did.

Services, you ask? Well, so many printed media. So many websites. Fielding of all calls. Financing. Best price for your items. Customer Service? None. Not once they have your money. Read up. The reviews are true. Don't think you'll be the exception.

Oh, and, yes... Mike Mikowski. This is the name of the guy that we worked with. Liar. Supposedly the name of the owner is Jeff Schwartz. And they are affiliated with TraderNet, or are one in the same. As another reviewer has mentioned, all of these practices facilitate fraud. For example, the same company posts many different websites, in order to evade the watchful eyes of wary consumers. Liars. Steer clear.


This report was posted on Ripoff Report on 01/30/2012 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/AutomotiveUSA/Las-Vegas-Nevada-89085/AutomotiveUSA-TraderNet-Lies-No-service-provided-Then-promised-refund-but-then-give-th-831256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

False names for employees

AUTHOR: Anonymous - (United States of America)

In response to a gentleman in Dallas, TX whom seems desperate for answers.   While reading his report I could not help feel for his situation, and the stress he has had to go through with that company.  Without involving myself too much into the situation.  The only information that I do know is that the women you spoke to whom stated her name was Jessica Jameson (Head of Customer Service) Well her real name is Jessica Boeggeman.....not Jessica Jameson...

Also, the sales rep that calls himself Anthony Kincaid, well his real name is Anthony Flood.  From what I understand in a call center, I guess a sales rep can just  change their last name when they start seeing bad reports being posted about them online, so they figure if they change the last name then, then it's like a new beginning to them.  "Must be the world of telemarketing"  I am sorry for what you and your family went through with that company, I dont know if that information will help, but without involving myself too much, I can at least tell you that much.

It's upsetting to feel you have been taken, especially when times are so tough financially right now, but I truly believe what goes around comes around, and people/companies like that cannot get away working in that manner forever.  I still believe in justice..it just doesn't always happen how & when we want it too..
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#2 Author of original report

More Information

AUTHOR: fraud_victim - (United States of America)

I have done a lot more digging around. Firstly people, let's all file complaints with the IC3.gov website - FBI Internet Fraud division. Also, file a complaint with the DMV in Las Vegas. Lastly, let's all call the FTC. I have called around. I will be sending my own demand letters. I have contemplated a class-action lawsuit, but my attorney told me that the Attorney General would be the best place to start with that consideration.

Okay, so these people have a lot of names, numbers, addresses, etc. Like others have said, the tactic is to change things up regularly enough to evade the watchful attention of consumers like us. I will share here a few more of the details I have learned:


Mark Mikowski

(702) 649-0937

8124 Chimney Bluffs Street

North Las Vegas, NV 89085


Jeff Schwartz - this guy has a lot of aliases. This guy has had a lot of addresses. This guy has registered many handfuls of different websites, which I will share in a bit. But I believe the following is the address:

25200 Prado Del Grandioso

Calabasas, CA 91302

Wow, you should see this house. You know where he got the money, though. Oh, also report on the BBB for Calabasas - see if the BBB does their job. I've done so - we'll see what happens.

Affiliated Sites:


sellmyhog.net

expertautosimages.com

usaboattrader.net

classiccartradernet.com

americanusedcarsales.com

itmotors.com

verticalpassionsmedia.com

autobytel.com

autoweb.com



Emails:

customerservice@tradernetmedia.com

jeffrey91302@me.com

jeffrey91302@gmail.com

jeffrey91302@verticalpassionsmedia.com



Employees:

Damon Williams

Gabe Law

Kent Brandi

Vanessa ?

Akima ?

Christine ?



Phone numbers:

866-369-3674

866-733-7955

702-369-3673

877-731-3803

800-425-8716

855-252-2669

818-337-2128

800-619-8723

818-222-9593

818-481-9161

Wow... That's a lot of numbers. And that's probably only a start. These guys are such con artists. Changing numbers and addresses as often as they need, to keep their victims from finding them.

Affilliated businesses:


Lateral Media

Vertical Passions Media (Carson City)

EForce Media

Sell It Now Motors

TraderNet Media

iTrust Motors

Asianda, Inc

Grupo Grandioso, LLC <-- This guy has the gall to open up a stock with our stolen money

Associated Addresses (some may be repeats):



1771 East Flamingo Road

Suite 102A

Las Vegas, NV 89119



23679 Calabasas Road Suite 773

Calabasas, CA 91302 <-- You see where the "91302" part of Jeff's emails is from



25200 Prado Del Grandioso <-- The "Grandioso" part of his "Grupo Grandioso"

Calabasas, CA 91302



9421 Churchill Downs Drive

Las Vegas, NV 89117



Mark Mikowski is previously from New Jersey, but more on that some other time...

Anyways, these guys have operated in I have no idea how many states. And I doubt they are licensed, and especially not as the brokers that they make themselves out to be. For example, they told my family that we would not be involved until they had sent a check and were on their way to pick up the vehicle from us. We weren't supposed to do anything.

Oh, Facebook - www.facebook.com/AutomotiveUSA

And Twitter - www.twitter.com/usa_auto

There's more, I'm sure. But this is a lot for now. And, as I said at the beginning, I don't have time for this. But someone has got to stop them. I am considering starting a website for all of us to get together, maybe for a class-action suit. But, perhaps others could let me know of their interest.

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#3 Author of original report

Mark Mikowski - Contact Info

AUTHOR: fraud_victim - (United States of America)

I found the direct number for Mark Mikowski, the "General Manager." I looked this up in my old phone records. Hey, use this. Give them a call. Use these numbers I am providing. If enough of us keep hounding them to do right, maybe they'll come to grips with reality. And do the right thing. Though, I doubt it. Well, at least keep calling - sooner or later, they'll respond. The number is below:

(702) 278-8684

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#4 Author of original report

TraderNet - Contact Information

AUTHOR: fraud_victim - (United States of America)

Well, the check did finally come. However, Jessica Jameson saw the complaint I filed on this site and threatened to stop the check if I did not pull my complaint. I told her of the RipOffReport policy, that statements cannot be retracted. She told me to go ahead with whatever I want to do, and they would do what they needed to do - another threat. She told me that the company has many happy customers, of which I am one of the few exceptions. She told me that they had done everything that they could to work towards a satisfactory conclusion.

I received the check, but it was for less than the amount which we had originally paid. Again, "General Manager" Mark Mikowski had told my dad and me that he would provide a full refund, if the vehicles did not sell within a specified period of time. I have called and called. And called. Often, no one answers. I finally got a hold of Anthony Kinkade. Well, he returned my call, thinking that I was a potential client. Yep, that is probably the only way to have them return a call. I also spoke to a Vanessa, in Customer Service. She is generally the one answering the phone. Christine is supposedly her supervisor. Jessica Jameson, head supervisor of Customer Service, they say.

Vanessa told me that their records showed a lesser amount having been paid by us. I told her that I would immediately fax in proof (bank statement) of the original charge. I did. And I tried to call. No answer. I then called Anthony, who asked to put me on hold for a second. Enter Mark Mikowski...

This guy gets on the phone. And he talks all over me. No money. Again, it was this very guy who had told us that we would receive a full refund. Now, this same guy is telling us that we will receive nothing more. Full refund? Think again.

Anyways, I could go on and on. Again, people, please learn from me. No, I'm not giving up. And they know that. Lawsuit? Possible. DMV? I will file the complaint. They act as brokers, but are not licensed. Are they even licensed in the county?

Oh, Jessica Jameson was especially irate that I shared Mr. Mikowski's home phone and address. Though, again, this was really all we ever knew of the company. Supposedly other contact details are available. Anyways, so I'm going to share more of those details here. These people like to hide themselves, so that none of their victims can ever find them. But, I'm working to uncover them.

Jeff Schwartz. The company is based in Calabasas, CA. So, if you look in the White Pages, you can find a number of Jeffrey Shwartz's in Calabasas. I would be willing to bet that this is the same man, the owner. Again, the company has multiple names, two being AutomotiveUSA and TraderNet. The WHOIS information for the website is the following:

Classified Advertising Ventures

+1.8552522669

23371 Mulholland Drive

Woodland Hills, CA 91364

The number to reach Jessica Jameson is (702) 534-1730. The number for Anthony Kinkade is (702) 534-1715. I do not have the number to reach Mark Mikowski directly, though I might look back on past phone bills at some point. Though, again, Mr. Mikowski answered when I called the number for Anthony. The company toll-free number is listed above. The address I gave previously was the address I had for Mr. Mikowski, in Las Vegas, NV.

The address on the envelope, the one with the refund check, was the following:

1771 East Flamingo Road

Suite 102A

Las Vegas, NV 89119

The check had the following address, for Jeff Schwartz:

23679 Calabasas Road

Calabasas, CA 91302

I will share more information as I discover more about the company. My desire is that the business will fail. Again, the rest of us hard-working, honest individuals should not be pouring our money into companies run by liars and thieves. Which they have proven themselves to be.

I will keep working to get my money back. If only for the principle. If anyone knows how to help, please let me know. Otherwise, I will continue with the avenues that I have at my disposal.

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