- Report: #974262
Report - Rebuttal - Arbitrate
Complaint Review: Autoscope Foreign AUtomotive Specialist
Autoscope Foreign AUtomotive Specialist6134 Denton Dr. Dallas, Texas United States of America
Autoscope Foreign AUtomotive Specialist BEWARE: all fine print means YOU ARE SCREWED. Watch how fast their attitude changes when you complain.... Dallas, Texas
*REBUTTAL Individual responds: Two sides to every story
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If your business is
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It is fair to ask AND to expect a business to be upfront about their practices, rather than "After the fact".
Not to mention, their "diagnosis" was bullshit and just plain wrong. Audi in a few weeks announced a car defect that was made right by them. HAD I done what Autoscope recommended, I would've incorrectly been out $3000!
Brought both matters to Steve Fordham's attention (the incorrect diagnosis AND the bullshit fee). Jerk proceeds to argue with me on the phone and says this fee is "Standard procedure" throughout all high-end dealerships in DFW. Again, bullshit. I have my car worked on at Boardwalk Audi, University Park Audi, etc. and NEVER have been assessed any fee. THIS IS A LIE.
So, to recap: Bullshit fee, bullshit diagnosis for $3K, and arrogant help who doesn't like being confronted with their unethical business practices.
Don't be taken in by the shiny waiting room with water, brewed coffee, taking you to Love Field, etc. IT IS A TRAP.
Reported them to the BBB and contested the charge on my credit card with them fighting the whole way.
BEWARE> NOT WHAT YOU THINK IT IS. Find a garage you can trust to be upfront, fair and trustworthy. Autoscope is NONE of these things.
This report was posted on Ripoff Report on 11/27/2012 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Autoscope-Foreign-AUtomotive-Specialist/Dallas-Texas-75235-6606/Autoscope-Foreign-AUtomotive-Specialist-BEWARE-all-fine-print-means-YOU-ARE-SCREWED-W-974262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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