- Report: #1141797
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Complaint Review: Autozone
Autozone Damaged Engine memphis tennessee
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In october of 2013 the 6 tower coil on my 06 ram srt went out. I was in iowa at the time working. I live in ky. I checked several places and autozone was the only place that had it. My truck has 2 coils a 6 tower and a 4 tower. The 6 tower was bad but i bought both coils to replace. After installing them i started the engine and there was a loud knocking sound. Like a spark knock. Before i could shut the engine off there was a sound as if metal was breaking. I removed the coils and took them back and explained what happened. They said it was the correct part and showed me their computer where it had it listed as the correct part for my truck. After some lengthy research i found that the coil they sold me was not for my truck. It was for a chrysler v6 engine. This coil was wired to fire in a different sequence than mine which resulted in a bent pushrod in cylinder 3. This also resulted in the valve springs on that valve to break thereby dropping the valve into the cylinder and causing damage to the piston. [continued below]....
This report was posted on Ripoff Report on 04/25/2014 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Autozone/nationwide/Autozone-Damaged-Engine-memphis-tennessee-1141797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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