I was nervous about Avalon Brandemoor the second my girlfriend and I read the bad reviews online. Ive seen some bad reviews before, but let me just say that these reviews were mortifying for us to read. The information made my girlfriend and I change our minds about living at Avalon Brandemoor (in Lynnwood, WA). I proceeded to move out within my 30 day guarantee just like the lease allows, clean the apartment perfectly (the maintenance professional complimented me and told me about the horror stories he had seen before), and go through all the motions to make sure I was payed in full with no loose ends.
Within a week I was moved into another location, and I was feeling more comfortable. By the end of that month, I had payed my final statement.
Little did I know how badly this company was going to try abuse us.
BUYER BEWARE: AVALONS MANAGEMENT WILL TRY TO RIP YOU OFF ANYWAY POSSIBLE. JUST BECAUSE THERE ARE PROVISIONS IN THE LEASE (30 DAY GUARANTEE), DOES NOT MEAN YOU ARE SAFE. In fact, I believe they tried to rip us
off purposefully, because we moved out within the 30 day guarantee (attempting to recover their losses).
Avalons management hired a collection agency to charge me an extra $350 for prorated rent. There was no telephone call, no email, and no letter in the mail attempting to contact me first. They went straight to a collection agency, who was the first person to contact me. This puts an extreme amount of stress on the consumer, considering the collection agency can put
freezes on your credit and affect your credit scores VERY GRAVELY. When I say Avalons management, I mean Avalon Headquarters on the east coast in Arlington, Virginia. None of this was done by the apartment complex in Washington, THIS IS
THE WAY THEY MANAGE THEIR ENTIRE BUSINESSES THROUGHT THE U.S.
I was outraged by this, because they certainly were in the wrong. My 30 day guarantee was in the lease, and they HAD ALREADY CHARGED ME for the prorated rent. I contacted a lawyer through the company I work for (a well to do engineering firm that shall not be named) and I was told that I could pay $1000 - $2000 for a day in DISTRICT COURT IN FRONT OF A JUDGE, or I could pay them off. And because they had hired a collection agency, those were my only two options. Now it all makes sense to me. Avalons management purposefully did not tell me anything, purposefully made me believe I was all
set for 3 months, and purposefully charged me $350 extra just because they wanted to make money, and knew that they could get away with it. Theyve clearly done this before, knew how to do it correctly (most stress on the consumer possible), and are clearly going to do it again. PLEASE DO YOURSELF A FAVOR, DONT LIVE HERE.