• Report: #1127188

Complaint Review: Avangate Inc.

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  • Submitted: Fri, February 28, 2014
  • Updated: Fri, February 28, 2014

  • Reported By: Yoseft — Newport News Virginia
Avangate Inc.
555 Twin Dolphin Drive, Suite 155 Redwood City, Select State/Province USA

Avangate Inc. Avangate.com Unauthorized charge renewal for Bitdefender Redwood City California

*Author of original report: Avangate's reply

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To my surprise a pending Debit on my bankcard reading AVANGATE*BITDEFENDER.C REDWOOD CITY CA I did not authorize this. I purchased Bitdefender 3 years ago but never renewed it or gave authorization for a renewal. When I search the web about this company, there are many complaints about this type of behavior. I ordered Bitdefender on Amazon 3 years ago from Sold by: Amazon Digital Services, Inc

 

How did they (Avangate) get involved and how did they obtain my bank card number? How can they "renew" my subscrition when I now have Kaspersky as my Bitdefnder runs out 1 March 2014? I am contacting my bank to reverse payment and I will contact Amazon about this. I will email these people at info@Avengate.com and Support@Avengate.com and share my dismay with them.

This report was posted on Ripoff Report on 02/28/2014 01:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Avangate-Inc/Redwood-City-Select-StateProvince-94065/Avangate-Inc-Avangatecom-Unauthorized-charge-renewal-for-Bitdefender-Redwood-City-Cali-1127188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Avangate's reply

AUTHOR: Yoseft - ()

Avangate replied that it is Bitdefenders fault and I must contact them, even though their name is on the debit.

 

I will contact Bitdefender.

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