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  • Report: #972555

Complaint Review: Avangate

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  • Submitted: Thu, November 22, 2012
  • Updated: Thu, November 22, 2012

  • Reported By: Gerry — Alta Loma California United States of America
Avangate
Internet United States of America

Avangate Billing early and often. Internet

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This concerns Advanced System Care Pro from iobit.com and billed through Avangate. I have used this program for several years and it seems to work well. I received confusing notices from them concerning renewal whch led to my finding that for 2011 and 2012 (as far back as I could go) they had billed multiple times and months before my year subscription had run out. The program should have cost under $10 and they billed me almost $36 for 2011 and so far for 2012 the same. In addition, because of the confusing email renewal letters, I authorized credit card payments of $9.97 and $14.97 (they told me the first payment had not gone through) so if both go through I would have actually paid $60.86!!!

This report was posted on Ripoff Report on 11/22/2012 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Avangate/internet/Avangate-Billing-early-and-often-Internet-972555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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