• Report: #409210

Complaint Review: Avant Garde LLC

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  • Submitted: Wed, January 07, 2009
  • Updated: Mon, February 23, 2009

  • Reported By:cottontown Tennessee
Avant Garde LLC
710 S Pa Woodland, Colorado U.S.A.

Avant Garde LLC stole money out of my bank account!!!! Woodland Colorado

*Consumer Comment: I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

*Consumer Comment: I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

*Consumer Comment: I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

*Consumer Comment: I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

*REBUTTAL Individual responds: In Defense of Avant Garde LLC, Colorado

*REBUTTAL Individual responds: In Defense of Avant Garde LLC, Colorado

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Avant Garde LLC withdrew $4.99 out of my personal account without my knowledge or permission. I have no idea who this company is. I have NOT had any dealings with them, neither have I purchased anything from these unknown thieves.

Duane
cottontown, Tennessee
U.S.A.

This report was posted on Ripoff Report on 01/07/2009 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Avant-Garde-LLC/Woodland-Colorado/Avant-Garde-LLC-stole-money-out-of-my-bank-account-Woodland-Colorado-409210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 2Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

AUTHOR: Mrdoright - (U.S.A.)

It is clear that this company is a fraud. Not knowing who you do business with is a very big problem, and a no-no in today's legitimate business world.

To have the Credit Card Companys investigate the reports of fraud from consumers only increases the time and energy it takes to report the fraud and the paperwork that comes with it. This is a tactic used by fraudulant businesses to try and "Get Awat With It" by dragging it out so that in the end you just give up, because hey, it was only $2.99, $4.99, or $6.99 right.... WRONG!

Stealing is stealing no matter how big or small the ammount. $2.99 may make John Doe's bank account go into the negitive, so guess what, not only did you steal $2.99 from John, but now he also has to pay an overdraft fee, or over the limit fee. Then John gets to file the report in hope that you will not drag it out longer and make his life a reck.

The individual that filed the rebute to the Rip Off Report should now hopefully understand that they are part of a bigger problem, and whether they see it or not, it obviously is a problem if VISA knows who you are and knows that the company you work for is indeed ripping people off.

If people are buying "Windows Mobile Themes" on your web site, as you claim, then you should have an IP Address and a MAC Address for the PC that was used in making the purchase and that will most definately assist you in proving that the consumer really did purchase the content you're selling on your site.

I encourage anyone else that reads this to look back through their credit card statements, bank statements etc... and see if they have also been victimized.
Respond to this report!
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#2 Consumer Comment

I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

AUTHOR: Mrdoright - (U.S.A.)

It is clear that this company is a fraud. Not knowing who you do business with is a very big problem, and a no-no in today's legitimate business world.

To have the Credit Card Companys investigate the reports of fraud from consumers only increases the time and energy it takes to report the fraud and the paperwork that comes with it. This is a tactic used by fraudulant businesses to try and "Get Awat With It" by dragging it out so that in the end you just give up, because hey, it was only $2.99, $4.99, or $6.99 right.... WRONG!

Stealing is stealing no matter how big or small the ammount. $2.99 may make John Doe's bank account go into the negitive, so guess what, not only did you steal $2.99 from John, but now he also has to pay an overdraft fee, or over the limit fee. Then John gets to file the report in hope that you will not drag it out longer and make his life a reck.

The individual that filed the rebute to the Rip Off Report should now hopefully understand that they are part of a bigger problem, and whether they see it or not, it obviously is a problem if VISA knows who you are and knows that the company you work for is indeed ripping people off.

If people are buying "Windows Mobile Themes" on your web site, as you claim, then you should have an IP Address and a MAC Address for the PC that was used in making the purchase and that will most definately assist you in proving that the consumer really did purchase the content you're selling on your site.

I encourage anyone else that reads this to look back through their credit card statements, bank statements etc... and see if they have also been victimized.
Respond to this report!
What's this?

#3 Consumer Comment

I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

AUTHOR: Mrdoright - (U.S.A.)

It is clear that this company is a fraud. Not knowing who you do business with is a very big problem, and a no-no in today's legitimate business world.

To have the Credit Card Companys investigate the reports of fraud from consumers only increases the time and energy it takes to report the fraud and the paperwork that comes with it. This is a tactic used by fraudulant businesses to try and "Get Awat With It" by dragging it out so that in the end you just give up, because hey, it was only $2.99, $4.99, or $6.99 right.... WRONG!

Stealing is stealing no matter how big or small the ammount. $2.99 may make John Doe's bank account go into the negitive, so guess what, not only did you steal $2.99 from John, but now he also has to pay an overdraft fee, or over the limit fee. Then John gets to file the report in hope that you will not drag it out longer and make his life a reck.

The individual that filed the rebute to the Rip Off Report should now hopefully understand that they are part of a bigger problem, and whether they see it or not, it obviously is a problem if VISA knows who you are and knows that the company you work for is indeed ripping people off.

If people are buying "Windows Mobile Themes" on your web site, as you claim, then you should have an IP Address and a MAC Address for the PC that was used in making the purchase and that will most definately assist you in proving that the consumer really did purchase the content you're selling on your site.

I encourage anyone else that reads this to look back through their credit card statements, bank statements etc... and see if they have also been victimized.
Respond to this report!
What's this?

#4 Consumer Comment

I Rebute, Avant Garde LLC's Rebute, to the Rip Off Report they Rebutted

AUTHOR: Mrdoright - (U.S.A.)

It is clear that this company is a fraud. Not knowing who you do business with is a very big problem, and a no-no in today's legitimate business world.

To have the Credit Card Companys investigate the reports of fraud from consumers only increases the time and energy it takes to report the fraud and the paperwork that comes with it. This is a tactic used by fraudulant businesses to try and "Get Awat With It" by dragging it out so that in the end you just give up, because hey, it was only $2.99, $4.99, or $6.99 right.... WRONG!

Stealing is stealing no matter how big or small the ammount. $2.99 may make John Doe's bank account go into the negitive, so guess what, not only did you steal $2.99 from John, but now he also has to pay an overdraft fee, or over the limit fee. Then John gets to file the report in hope that you will not drag it out longer and make his life a reck.

The individual that filed the rebute to the Rip Off Report should now hopefully understand that they are part of a bigger problem, and whether they see it or not, it obviously is a problem if VISA knows who you are and knows that the company you work for is indeed ripping people off.

If people are buying "Windows Mobile Themes" on your web site, as you claim, then you should have an IP Address and a MAC Address for the PC that was used in making the purchase and that will most definately assist you in proving that the consumer really did purchase the content you're selling on your site.

I encourage anyone else that reads this to look back through their credit card statements, bank statements etc... and see if they have also been victimized.
Respond to this report!
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#5 REBUTTAL Individual responds

In Defense of Avant Garde LLC, Colorado

AUTHOR: Avantg.org - (U.S.A.)

First of all I have no credit card numbers or bank account numbers. I am not ripping people off. If you believe your card is being falsely charged, then please do this first. Check out the web site

www.avantg.org

to see if this is somewhere you have visited to download windows mobile themes. After checking this out and viewing the themes there and you still don't recognize it, then check with members of your family that may have access to your credit card numbers. After doing that and still believe that the charge if fraudulent, then by all means contact the credit card company and have the charge disputed and/or cancel the credit card and have a new one issued to you.

Please DO NOT confuse or associate Avant-Garde LLC with Avant Garde Marketing Solutions LLC. We have nothing to do with them.

I am an honest person just trying to make a living and to be perfectly honest with all of you I do not have the time or inclination to go around trying to find credit card numbers from all over the U.S. (not to mention the CVV number on the back of every credit card which is required to make the charge in the first place) with the intent of stealing money from people. More likely, when you have gotten your credit card bill you noticed the charge on there and since you did not receive anything tangible that you can hold in your hand and say 'I bought this', you forgot that you made the charge. It is a fairly insignificant amount of money either $2.99, $4.99 or $6.99. Or someone in your family or close to you has used the card that you forgot about or didn't know they made the charge.

I only make 5% of each sale, and believe me, the amount that I receive each month as the commission off these sales is not nearly enough for me to live on. I am also out looking for a permanent position where the income is more consistent. The amount I get doesn't even cover my mortgage payment.

I do not engage in illegal or immoral business dealings.

What's more, each time my company recieves a dispute on a charge it costs $25.00 just to process it. I get notice of several disputed transactions a day and it doesn't make sense to be charging such a small amount for a service that people forgot they made only to be charged $25.00 for a dispute. It just doesn't compute. In the last 2 months, I have started disputing these charge backs to my business just to try to offset some of the losses. It takes about 3 weeks for each one to be investigated. I also receive a large percentage of these chargebacks credited back to me after being investigated. In that dispute I include the website where the charge was made. I have been denied only a few of those charge back disputes to date.

All charges/charge backs go through 2 separate reputable agencies before they get to my company and as I said, I only receive 5% commission on each sale. Doesn't that seem like an awful lot of work and trouble to go through for such a small amount of money if this were a ripoff or a scam?

Oh, in case you're wondering, I'm only a middle person. I don't even personally know the people who set up the website or the mobile themes found there. I regularly wire the majority of the money to a bank account (not mine and not affiliated with in any way) in the UK.

Sincerely,

Avant Garde LLC, Colorado
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#6 REBUTTAL Individual responds

In Defense of Avant Garde LLC, Colorado

AUTHOR: Avantg.org - (U.S.A.)

First of all I have no credit card numbers or bank account numbers. I am not ripping people off. If you believe your card is being falsely charged, then please do this first. Check out the web site

www.avantg.org

to see if this is somewhere you have visited to download windows mobile themes. After checking this out and viewing the themes there and you still don't recognize it, then check with members of your family that may have access to your credit card numbers. After doing that and still believe that the charge if fraudulent, then by all means contact the credit card company and have the charge disputed and/or cancel the credit card and have a new one issued to you.

Please DO NOT confuse or associate Avant-Garde LLC with Avant Garde Marketing Solutions LLC. We have nothing to do with them.

I am an honest person just trying to make a living and to be perfectly honest with all of you I do not have the time or inclination to go around trying to find credit card numbers from all over the U.S. (not to mention the CVV number on the back of every credit card which is required to make the charge in the first place) with the intent of stealing money from people. More likely, when you have gotten your credit card bill you noticed the charge on there and since you did not receive anything tangible that you can hold in your hand and say 'I bought this', you forgot that you made the charge. It is a fairly insignificant amount of money either $2.99, $4.99 or $6.99. Or someone in your family or close to you has used the card that you forgot about or didn't know they made the charge.

I only make 5% of each sale, and believe me, the amount that I receive each month as the commission off these sales is not nearly enough for me to live on. I am also out looking for a permanent position where the income is more consistent. The amount I get doesn't even cover my mortgage payment.

I do not engage in illegal or immoral business dealings.

What's more, each time my company recieves a dispute on a charge it costs $25.00 just to process it. I get notice of several disputed transactions a day and it doesn't make sense to be charging such a small amount for a service that people forgot they made only to be charged $25.00 for a dispute. It just doesn't compute. In the last 2 months, I have started disputing these charge backs to my business just to try to offset some of the losses. It takes about 3 weeks for each one to be investigated. I also receive a large percentage of these chargebacks credited back to me after being investigated. In that dispute I include the website where the charge was made. I have been denied only a few of those charge back disputes to date.

All charges/charge backs go through 2 separate reputable agencies before they get to my company and as I said, I only receive 5% commission on each sale. Doesn't that seem like an awful lot of work and trouble to go through for such a small amount of money if this were a ripoff or a scam?

Oh, in case you're wondering, I'm only a middle person. I don't even personally know the people who set up the website or the mobile themes found there. I regularly wire the majority of the money to a bank account (not mine and not affiliated with in any way) in the UK.

Sincerely,

Avant Garde LLC, Colorado
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