- Report: #1135964
Report - Rebuttal - Arbitrate
Complaint Review: Avas Flowers
Avas FlowersNationwide USA
Avas Flowers Business Name: Avas Flowers LLC Category: Florists & Nurseries Complaint Directory: View ListingCorporate Address: 373 South Main StreetNew City, New York 10956 USAPhone Number: 877-638-3033Email: email@example.comCompany Contact: Jorge Delgado Late delivery, wrong items, additional charge made 2 months later New York, NY Nationwide
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Ordered flowers for a funeral of my best friend's mother from Avas Flowers, they assured they could deliver on time and deliver an appropriate arrangement.
The arrangement was delivered 3 days late, and it was sunflowers with a big bow saying "Get Well Soon" !!! When contacted Avas Flowers delivered the correct arrangement 4 days later.
Now 3 months after this I have an additional charge on my card fot $13.95. After calling Avas Flowers I finally got through to a supervisor. She tells me the charge is for having a wrong zip code on the order. (Highly unlikely since they delivered twice already and the zip code she tells me was on the address was only 4 digits. The web site won't allow you to enter a zip code with only 4 digits.)
Sending a Get Well Soon bouquet to a funeral is a highly innapropriate mixup, delivering late is poor service and charging more 3 months later is inexcusable. And is fraudulent.
Searching through Google shows that this is business as usual for these shady business people.
This report was posted on Ripoff Report on 04/03/2014 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Avas-Flowers/nationwide/Avas-Flowers-Business-Name-Avas-Flowers-LLC-Category-Florists-amp-Nurseries-Complaint-1135964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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