- Report: #1123749
Report - Rebuttal - Arbitrate
Complaint Review: Ava's Flowers
Ava's FlowersNationwide USA
Ava's Flowers Missed Delivery Date. Dead Flowers Upon Arrival. Refused to Offer Refund. Happened More Than Once. Baltimore, MD Nationwide
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On two different occasions, I tried to have flowers delivered to my wife, (Mother's Day & Valentine's Day). Ava's Flowers was unable to deliver on either of those specified dates. The Mother's Day delivery was 3 days late, and the flowers were almost dead by the time she got them. I had also paid an addition fee to have the flowers delivered specifically on Mother's Day. I called their billing department, and they said it was not their policy to issue refunds, so they gave me a credit for a future purchase. I used the credit last week to order Valentine's Day flowers... and they STILL have not arrived. I called customer service this time as well, and was disconnected three times. I would strongly urge people AGAINST using Ava's Flowers.
This report was posted on Ripoff Report on 02/15/2014 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Avas-Flowers/nationwide/Avas-Flowers-Missed-Delivery-Date-Dead-Flowers-Upon-Arrival-Refused-to-Offer-Refund-H-1123749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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