• Report: #1059570

Complaint Review: Avast Antivirus

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  • Submitted: Sun, June 16, 2013
  • Updated: Sun, June 16, 2013

  • Reported By: J Thom — Claremore Oklahoma
Avast Antivirus
None listed Prague, Saskatchewan Czech Republic

Avast Antivirus This company will rip you off. I ordered two different copies of their software (firewall) and antivirus and they put my second order on hold 8 days ago and have yet to return my money. Prague Saskatchewan

*Author of original report: Really is that why their are so many complaints filed here!

*Consumer Suggestion: Several good phone numbers available

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I purchased to accounts and this software from Avast is damaging to your system. There are no good phone numbers to reach anyone as well. Try calling before you buy it if you do not believe. They still have my money. I can not believe I did not check up on Avast Antivirus before buying 2X 19.99 of their product. Not to mention it has and still is causing system problems on my laptop. I am a PC system analyst as well, I know the difference. My IP Helper goes down almost every time along with system service host. No blue screen, but I have win 7. So be warned you are taking a big, big risk when  you purchase this software. The free version I had no trouble with. It work well and always seem to do well. a few trojens got by, but hey, none are perfect. But this they are doing now is intentional rip off. I have sent all the documentation prooving I purchased two accounts on my card. IU have their emails and return responses. They can not be reached by phone as I said. So I would recommend you go with a free antivirus, stau with their free one or purchase a different product. AWLIL is one name they use, there are some others under the devolopers. Do your research... Good Luck.

Jay T


This report was posted on Ripoff Report on 06/16/2013 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Avast-Antivirus/Prague-Saskatchewan/Avast-Antivirus-This-company-will-rip-you-off-I-ordered-two-different-copies-of-their-so-1059570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Really is that why their are so many complaints filed here!

AUTHOR: J Thom - ()

 I look down the list of complaints over and overI see people who had the same problem. All I can surmise is that you have a vested interest in Avast. Because I have researched and called so many numbers. That will pick up and beep, and hang up. Then the 1866 number if your refering to that, they can not help with tech issue's, but the lady said she couldnt help me as well. How much sense does that make. Do you thtink people actually want to take time out of their busy life to write up bogus reports..pffft!.. Find out the hard way, I dont care. I listed the truth the way it happened to the best I could. I do not have time to spell check or go back over my writings as I am a very bust IT Technician. So I know the score.

Do not mis-lead people. They find out the truth and your the one in the dumpster.

Jay Thom1969

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#2 Consumer Suggestion

Several good phone numbers available

AUTHOR: Jason - ()

The phone numbers for AVAST Software are easy to find, and all of them seem to be in working order: http://www.avast.com/en-us/contacts

The company also has an easy way to submit a support request: http://www.avast.com/support (again, with phone number listed).

 

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