- Report: #941642
Complaint Review: Avento corp
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Avento corp POB 2607
Virginia Beach, Virginia United States of America |
|
Avento corp Wipe New They charged my card $31.96 for shipping and handling! The box is 5 x 5 x 3 1/2 inches! WTF Virginia Beach, Virginia
*Author of original report: Update
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I am in the same boat with you guys. I ordered one double sized bottle of wipe new on Sep. 3rd. using their annoying auto phone service. I declined ALL other offers. My price should have been 19.99 + 7.99 shipping and handling. A total of 27.98.
Today, Saturday Sep 15 I received my 3 oz. bottle of wipe new, AND the detail kit (the detail kit is a joke in itself). The detail kit contains 3 micro fiber type clothes, each one is about a quarter the size of a standard wash cloth. You get two yellow and one red. Woohoo <--- sarcasm input. But, wait, not only do you get the 3 mini sized clothes, you also get a cheesy Q-tip looking thing, and two cheap pairs of latex gloves (there was only one pair in my box), and a 3x3 (if that, it is probably smaller, but I am not getting out the measuring tape yet again) prep pad. Whoever came up with this prep pad thing is probably sitting in the Bahamas right now laughing their butt off!
All that being said, each item in the detail kit, when bought in bulk would cost about a penny a piece. Hmmm. Makes ya wonder doesn't it? I received 6 items in my detail kit that I DID NOT ORDER. It was supposed to have 7 items (hence the missing pair of cheap gloves).
My total bill came to 61.94. The shipping alone was 31.96. I called the toll free number included on my shipping/billing document that was in the box. They are open Mon-Fri. You can bet your sweet Auntie's hot apple pie that I will be on the phone with them first thing Monday morning.
I will update you on my progress, if I should be lucky enough to have any and not be required to seek further action with an outside mediator.
Today, Saturday Sep 15 I received my 3 oz. bottle of wipe new, AND the detail kit (the detail kit is a joke in itself). The detail kit contains 3 micro fiber type clothes, each one is about a quarter the size of a standard wash cloth. You get two yellow and one red. Woohoo <--- sarcasm input. But, wait, not only do you get the 3 mini sized clothes, you also get a cheesy Q-tip looking thing, and two cheap pairs of latex gloves (there was only one pair in my box), and a 3x3 (if that, it is probably smaller, but I am not getting out the measuring tape yet again) prep pad. Whoever came up with this prep pad thing is probably sitting in the Bahamas right now laughing their butt off!
All that being said, each item in the detail kit, when bought in bulk would cost about a penny a piece. Hmmm. Makes ya wonder doesn't it? I received 6 items in my detail kit that I DID NOT ORDER. It was supposed to have 7 items (hence the missing pair of cheap gloves).
My total bill came to 61.94. The shipping alone was 31.96. I called the toll free number included on my shipping/billing document that was in the box. They are open Mon-Fri. You can bet your sweet Auntie's hot apple pie that I will be on the phone with them first thing Monday morning.
I will update you on my progress, if I should be lucky enough to have any and not be required to seek further action with an outside mediator.
This report was posted on Ripoff Report on 09/15/2012 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Avento-corp/Virginia-Beach-Virginia-23450/Avento-corp-Wipe-New-They-charged-my-card-3196-for-shipping-and-handling-The-box-is-5-941642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Avento corp
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Author of original report
Update
AUTHOR: newbie - (United States of America)
SUBMITTED: Monday, September 17, 2012
I called Avento Corp, a.k.a Wipe New this morning to try to rectify the issue of over charging shipping and handling charges. On Sept. 3rd, 2012 I ordered ONE bottle of Wipe New. I declined ALL other offers. Today when I called, they said that you CANNOT opt out on the cheesy detail kit and that it comes automatically with the order and the extra charge of 7.99 s&h. That is false advertising right there. Then they said I had ordered TWO bottles of Wipe New (which I didn't). After arguing with them with no sign of getting my point accross, they finally told me they would 'send' my complaint over to the corporate office for review. Someone will supposedly contact me within a couple of weeks. Fat chance I say. When I asked for the name of the CEO of Avento corp, both the phone rep and her supervisor said they didn't know the CEO's name. What an insult to my intelligence! To make a very long story short, don't buy this product or you will be ripped off too.
I filed a formal complaint with BBB as well.
I filed a formal complaint with BBB as well.
Respond to this report!
What's this? 
