This school is all about the money and not really about helping people with their education. My husband called to inquire about certificate programs because he wanted to get a certificate in automotive. The reason he contacted UOP is because he has a severe learning disability and he did not want to go to a traditional classroom setting to avoid embarrassment and humiliation.
His initial call was to find out what the requirements were to sign up for a program and after learning he had to have a GED or high school diploma he decided not to go any further because he has neither. Of course he told the enrollment counselor that he didn't possess either and he told her when he earned his GED he may call them back. Well he didn't have a chance to even get started on earning a GED because they began harassing him non-stop.
Without me knowing he spoke with the enrollment counselor again, but this time she told him he didn't have to have a GED or HS diploma to began their courses. When he asked how much it would cost him for the automotive program she informed him that it would be around $13,000 each year (2) and when he found this to be absurd he told her he preferred to go to a local tech to get started. She then told him that he qualified to receive a grant to go back to school and then proceeded to get him to fill out what he thought was there application. She stayed on the phone with him while he completed the entire application and she even instructed him on what to put in certain areas because he was clueless about some of the questions.
The same day she told him he could start classes as soon as the next Monday, which was only 5 days away. He was ecstatic because he didn't know it was so easy to pick up a trade and also get a grant to do so, but little did he know this counselor was setting him up for something that would ruin us in many ways.
When he signed on to their system to check out his first two classes he noticed they were general education classes (Math and Health). He was puzzled as to why he was having to take these classes since they had nothing to do with automotive mechanic. He contacted the counselor who advised him that he had to take general education classes for the first year, but afterwards he would take courses that were more directly related to his field of choice. Of course this was a lie and then there was another lie, and finally another lie before I stepped in.
After investigating this matter I've learned that my husband was never signed up for a certificate program and instead he was signed up for an Associates in Business Program. Also, although he never received any money from financial aid because the school received this money on his behalf, he has to pay it back even though he never completed the first set of classes. The school has been unwilling to credit his account knowing he didn't complete his first set of classes and even though they falsely advertised the programs they offer via phone, coerced my husband into signing up for financial aid for a program he never wanted to sign up for, and received federal funding through false practices they aren't budging.
I did some further research and learned that they advertise on their website that you cannot attend their classes if you do not have a HS Diploma or GED yet they signed him up. This school doesn't offer any placement tests, require SAT scores of any sort, or request any of the traditional documentation a legit college and university requires. Now I am attempting to pursue legal action against them for a number of reasons because this has affected our ability to refinance our home, obtain credit, and the list goes on.
Food for thought: DO NOT SIGN UP FOR THIS SCHOOL no matter how reputable they may seem or how many millions of dollars they spend in advertisement to convince you this school is the perfect choice. I've learned that they only care about the money and the money only. This for-profit school is just that, for profit and its sad that they are still standing regardless to the number of complaints I've seen.